Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Not what I expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had a Roku 3 for over 3 yrs,and its been great,So the Express was not even close,I returned it and got a great deal on an Ultra with all the bells and Whistles. Think I paid $49.99 couple years a go?
No, I would not recommend this to a friend Cord cutter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device for new cord cutters like myself.
I would recommend this to a friendgreta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with purchase. Good deal. Glad I got it.
I would recommend this to a friend- Cons mentioned:Remote control
Check apps before you buy Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote with this unit doesn't have power or audio controls for the TV which is a definite inconvenience. Also, we use YouTube TV, and the Roku interface is poor for that app.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
We hope you're enjoying your new Roku player. Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Remote control
Older version is more convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the older version for volume control and on/off button.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Kevin, we appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the Roku Express HD. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please get in touch with us through our website at https://support.roku.com/contactus.
Happy Streaming!
Elmer, Roku Customer Advocate
- Pros mentioned:Price
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and useful cheaper than a cable box for the price
I would recommend this to a friend Has all necessary shows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and good variety of apps. Would recommend this
I would recommend this to a friendCable free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product if your trying to cut your cable bill.
I would recommend this to a friendRoku Express Is a Total Disaster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku Express is possibly the worst product I have ever purchased. While watching, playing back a recording, and sometimes just for nothing, it cuts off and returns to the home screen. Then you have to make your way back to your streaming service and the show you were watching, which takes forever. Don't ever pause, fast forward, or rewind on a recording, or it is sure to cut out and return to the home screen. Evidentally, this is a common problem that people complain about on line (just check it out for yourself), and Roku simply doesn't care or bother to respond. I've since bought a Fire Stick to replace Roku and it works beautifully, even has voice commands, and it's cheaper. DO NOT BUY THIS ROKU PRODUCT!!!
No, I would not recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Charter and have to have a box any more.
I would recommend this to a friend- Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! We use it all the time!! Roku is the best
I would recommend this to a friend - Pros mentioned:Ease of use
ROKU
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ROKU. I have several of these. Work great!
I would recommend this to a friend Ok but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adding another remote to the two we already have was a mistake. While having access to several streaming services is nice, it’s confusing since we already have a smart television with already logged in status.
No, I would not recommend this to a friend- Pros mentioned:Price
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid piece of equipment. Great value for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and very easy to install and use.
I would recommend this to a friend - Pros mentioned:Price
Roku express streaming device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy, a great Roku express streaming device.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent… easy set up and use. First Roku purchase
I would recommend this to a friend - Pros mentioned:Ease of use
Happy with the purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Not expensive, it was less than $20.
I would recommend this to a friend Nice idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t use. My tv is old and has only 1 hdmi port I like the idea of it but need to find out what kind of adapter I need to make it work. It needs the hdmi to connect to receiver. I’m holding on to it till I have time to figure it out
I would recommend this to a friend- Cons mentioned:Remote control
no volume control!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good device. I did not know that "simple remote" means it has no volume control. That makes it pretty useless. I will return it.
No, I would not recommend this to a friend