Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i makes my tv work a whole lot better super cool .
I would recommend this to a friend - Cons mentioned:Remote control
Roku great alternative to cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote does not have a volume on it. Had to buy a separate control from amazon to have a volume.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Purchase google chrome instead.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. The Wifii is week and the lack of volume control.
No, I would not recommend this to a friend Tricky compared to fire stick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have especially the option to get spectrum on it. A lil more tricky than the fire stick but a few times around and you will get use to it
I would recommend this to a friendDecent if on sale.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really like Roku very much, but if you find this on sale and don't mind the ads and the slight slowness, then pick it up.
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rather enjoy Roku, and have several Roku TVs but I have two TV's that work but aren't smart TVs. This particular product was to turn them into a "smart" TV. But it seems to have a memory or connectivity issue that causes the channels to lag.
No, I would not recommend this to a friend - Cons mentioned:Remote control
No volume controle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So limited with this remote... can't even control the volume or power of the TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
Happy Streaming!
Roku Customer Advocate
Roku tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cool product for people with low income and don't mind watching things a little after they come out but plenty of things to watch
I would recommend this to a friendNo TV functionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The express version does not come with any TV functionality. Need to use a separate remote to control volume and Power button.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Fari! Thanks for your feedback. If you're looking for an Enhanced Voice Remote with TV power and volume functions, grab one on our website under 'Accessories'. To have the Enhanced Voice Remote included, choose from the Premiere+, Streaming Stick, Streaming Stick+, or Ultra. Your feedback is very important to us and we'll certainly forward it to our product team.
We hope you're enjoying your new Roku player. Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Connectivity
Simply Won't Work, Roku Tech Support Useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless device. Wouldn't access my network (despite other devices in my house having no problem with this). Called Roku's tech support line, waited on hold for about 30 minutes, then spoke with a barely intelligible 'service' rep who had no idea how to solve the problem. A complete joke.
No, I would not recommend this to a friend Think it over carefully!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, they’re better than nothing. Full of glitches. Downloaded some apps thru roku and login was IMPOSSIBLE!
No, I would not recommend this to a friendROKU ROCKS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The distinguishing feature of ROKU products is navigation. The menus make sense and it is easy to add apps, and access apps on the ROKU product. Easy install - good WiFi performance.
I would recommend this to a friendRoku Express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall hood for second bedroom if you have wireless internet. Wish the remote had more buttons like power and numbers
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for your review, we're glad to know that you're enjoying the player. If you're looking for an Enhanced Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have the Enhanced Voice Remote included, choose from the Premiere+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Remote control
What is it for?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for old TVs. Does not support 4K. Remote needs direct line of sight with the streamer.
No, I would not recommend this to a friend Returned product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product -- disliked that Roku had completely different TV channels than my other sets. Decided to go with HD box from Spectrum
No, I would not recommend this to a friendroku remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.remote could have more buttons like volume and numbers. takes awhile for tv to respond
I would recommend this to a friendIts cool
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it because I wanted to dropped cable. Its okay sometimes it would freeze or drop signal. Overall it does the job.
I would recommend this to a friendRoku
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed okay but I decided I didn't want another subscription appliance to track.
I would recommend this to a friendRoku - Express HD Streaming Media Player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product enabled changing channels and volume. However, voice control did not work.
No, I would not recommend this to a friendRoku Reviw
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Roku stick that provides streaming cable, free, however, without strong, fast, reliable Internet this product will not perform well. Making frame rates very slow but only recommend buying if fast Internet with new TV.
No, I would not recommend this to a friend