Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for what i need to go with the non smart tv i currently have in the bedroom.
I would recommend this to a friendMy Roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Roku I get all my apps and it was a easy setup I’m going to buy another soon
I would recommend this to a friendRoku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love Roku. There are many channels and topics to choose from. Thank you.
I would recommend this to a friendTurned my old, dumb TV into a Smart TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's like giving your older TV a college degree!. Takes older models and gives them a upgrade!
I would recommend this to a friendRoku express
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift to parents and they live it! Highly recommend!
I would recommend this to a friendSolved the Problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of this device solved the problem of intermittent streaming on our older Roku TV. Much less expensive than a new TV!
I would recommend this to a friendThanx
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality and good customer service I had to bring back another one and I didn’t have any problems with this one
I would recommend this to a friendMy Roku device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love and enjoy the product I purchased. It Services its purpose.
I would recommend this to a friendNice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing display, connect to the wifi really fast I love it
I would recommend this to a friendLost opportunity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to work o.k. Had to return it because my carrier had me on a data restriction for using ancillary items like this. Had some nice programs available and not at cable prices.
I would recommend this to a friendWorks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my new television so that I didn't have to get the cable box
I would recommend this to a friendRoku Device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the steaming apps and channels you need. All the available Roku channels are a plus !
I would recommend this to a friendStreaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cut the cable and bought the best Roku box. I like the setup and the screen saver aquarium is awesome to gaze at when you're not watching anything. Highly recommend it. I am buying one for my BR tv!
I would recommend this to a friendRemote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no problems with my choice in remotes. Easy for hubby to use
I would recommend this to a friendBest purchase in years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How stupid I am to have ignored ROKU and kept Cable
I would recommend this to a friendThumbs up ultimately
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but it can be frustrating at times. Needs to be rebooted every now and then for no apparent reason.
I would recommend this to a friendRoku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Free channels not that great. Need multiple remotes to switch to imput.
I would recommend this to a friendDad love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my dad and he is very happy with the Roku
I would recommend this to a friendHombre Lobo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works goodley !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendSteer clear and go with something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player is trash. I've had it a week and it has already crashed or locked up multiple times. I knew there were gonna be issues when going to activate the device and they want a credit card # from you - what company wants a credit card # when you are merely activating a device, especially one that is advertised as not having any charges of any kind. Well thats a lie because there are premium movies directly from Roku that you have to pay for (most streaming services are billed directly and not via Roku). Only way to activate your Roku is input your CC # and then come back and remove it. Then using the various streaming apps that I pay for directly, or are free, they will lock up or become very laggy. The problem is NOT my internet as I only have problems within Roku. I should have listened to myself and got an Amazon Fire TV stick instead.....the Roku is being returned and I'll get the Fire TV. Do yourself a favor, steer clear of Roku.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Keith, sorry to hear that the player isn't performing as expected. In some cases, video playback problems may be the result of network issues, or they could be caused by an issue related to a single channel, depending on when the error occurs.
To rule out the network issue, check the strength of your internet connection by going to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection, to be sure that your signal is strong enough for your streaming. We also have a helpful FAQ article here: http://go.roku.com/connectivity.
If you haven't already, try restarting your Roku player and be sure that you are using the latest version of the Roku OS software, located within your Roku Settings. When the errors you're seeing are only happening on one specific channel, you may need to uninstall and reinstall that channel to resolve.
If you're continuing to have trouble, please reference this FAQ: https://support.roku.com/article/208755548. It will provide you with common questions, troubleshooting, and recommended actions. We hope this helps!
Roku Customer Advocate