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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8425 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 8,425 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, Fast, and Perfect for Non-Techies

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze, and I had Netflix running in minutes. This little device is perfect for anyone who just wants to stream without the tech headache. The interface is super easy to navigate, and even my mom figured it out without needing help (major win!). It doesn’t take up any space, the remote is responsive, and the streaming quality is sharp. If you want quick, affordable access to all your shows without overthinking it, Roku Express does the job beautifully.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dint last 25 days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc junk Roku doest last.Only last less than 3 weeks

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, thanks for reaching out. We'd like to help! Please visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement.

      If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.

      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Roku device, and I must say, it’s been a fantastic addition to my entertainment setup. One of the most impressive features is that it automatically turned my regular TV into a smart TV, which made the whole process incredibly seamless and hassle-free. Installation was straightforward—just connect the device via HDMI, and you're all set. What stands out is the variety of apps available. I now have access to even more streaming options than my built-in smart TV could offer. The user interface is intuitive and easy to navigate, making it simple to find and enjoy my favorite content. Portability is another major plus. The Roku device is compact and lightweight, making it easy to move around or take on trips. I love that I can travel with it and not worry about logging into all my apps on someone else's TV—just connect it to any HDMI port, and I’m good to go. Overall, I highly recommend the Roku device for anyone looking to upgrade their TV experience with minimal effort. It’s a small device that packs a big punch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price, Size
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best deal if you don't want to pay for an Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased a Roku Ultra, set it up on the main TV and learned (somewhat) how to stream and how the Roku worked. I needed another device for the upstairs TV and when the Express went on sale last month, I thought that it would be fine for the lesser used set. I admit that I miss the TV power on/off and the volume control that is included with the Ultra and not having to have two remotes but the Express works great and it's smaller than the Ultra along with being less than half the price. It's a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is a very small and uncomplicated item. works well and has some shortcuts to Hulu and Netflix as well as others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for streaming in a TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for a regular TV, easy to setup and link the main streaming services, and video quality is like 4K. Just replaced a Chromecast that suddenly stopped working but it was a good move.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great little device - but no voice search

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my parents to use as they recently (Finally) got high speed internet. These devices are much smaller than I realized when looking at them online - but they are so cute! They work just as well as my full size Roku 4K. The only thing I miss is the remote doesn't control TV volume or power, nor does it have a headphone jack or the search button like my full size 4K, however you can still use the search feature in the remote app on iphone/android but you'll have to use your TV/Home theater remote for sound. I just assume it would have it because my other Roku devices have it (Roku 4K as mentioned above, and a TV with Roku as the operating system). Just be sure you are OK with not having the remote control TV sound or having a search button/headphone jack if you are familiar with other Roku products. Setup was very easy and quick, no steaming issues or buffering issues. Parents are happy. I'm happy!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great buy for a streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought a Roku Express. It's handy, it's convenient, it's compact, it's got all the features you need, it's fast and it's one of the least expensive on the market. The menu is clear and easy to understand and it's compatible with all TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great addition to a normal tv, or laggy smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked a few of these up for guest room, and back room where older hdtv and a VERY laggy-app Vizio were. Runs very fast, easy to set up, small unintrusive device. I will say that it CAN overheat, especially the 4k models, so DO NOT put on top of a receiver, in a very enclosed space, or on top of anything else that might bring in additional heat, or prevent ventilation... other than that zero complaints, comes with everything you need to get going, minus active accounts on the streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roku express

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! Very simple set up and very simple to use. Works great! The family is enjoying it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Roku Express

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on price. Easy to set up and use. Have had no issues with it and would recommend to someone looking to stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup and Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Roku Express Streaming Media Player with Standard Remote to upgrade my TV setup, and it’s been a great addition. Setup was super quick and straightforward — took just a few minutes to connect to Wi-Fi and start streaming. The streaming quality is solid with smooth playback for HD content. The remote is basic, without TV control buttons, but it’s easy to use and responsive. If you want something simple and budget-friendly without extra features, this is a perfect choice. Overall, the Roku Express delivers great value for its price, making it ideal for anyone looking to stream their favorite shows and movies without fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Basement Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy set up. Has all the app I need installed already. Has more free TV than I expected. Easily gets rid of a cable box. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been converted from cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best gift I have ever bought for myself! I was very skeptical for the whole streaming thing, but I just LOVE Roku! It was very easy to set up; in less than 5 minutes I was streaming through so many channels on my basement TV that gets poor reception. I immediately bought 2 more and cancelled my cable TV subscription once I added my "plus" channels-Paramount, Disney, Hulu and Netflix. And, when I had to replace my TV, I got an Onn Roku. And because of the app, it helped streamline my setup. Just great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Great for phone mirroring

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to mirror my phone screen to the TV for YouTube and other videos and bought this. It is perfect! Easy to use, compact, and affordable. Occasionally it will not connect on the first try and must be rebooted before it will recognize the phone, but this doesn't happen often and is a minor inconvenience well worth the trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, works well. I was able to download services quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    $25 well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Roku Express. My old ChromeCast device was "ok" but prone to hanging up and requiring me to reset / restart the current cast, periodically hijacking my phone. I'd get through my episode or whatever but never without a struggle. After the initial Roku set-up (which can be a little tedious) the user interface is infinitely more friendly. I use my TV remote to toggle to the other HD input, set it aside, and then use the Roku remote to navigate my Roku programming. Having to use 2 remotes and not having a voice command option is not a problem for me, but obviously that is a personal preference. Plug it in, set it up, and enjoy seamless free and / or premium content.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I <3 Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to like Roku. I have a Smart TV. Why should I need a Roku. But, I learned there were some channels I couldn't get without it. It was on sale at my local Best Buy, so I picked one up. I got years of service from it and grew dependent on it. Then it stopped working. Horror!!! I immediately went online and found this sweet item. I was trying to decide which path to take. Get another TV with Roku built in, or get this. I decided on this. I was running errands and getting Mexican food. I had intended to order my Roku at the beginning of my meal so that it would be ready. I forgot! I quickly ordered it and decided to sit and drink some more iced tea and then mosey that direction. They said it would be an hour. I got a text that it was ready in like 16 minutes and it was in my hands in 27 minutes. That's some good service. It was easy to install. The hardest part was locating and reentering all my passwords for my apps. Once that was done it has been smooth sailing. The picture is slightly better than the older model and I can perceive a difference in the speed, especially since I used my TV old apps for a couple of days. Roku is superior to built-in apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Streaming device for all your favorite Apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the Roku device for a month now, bringing in my selected channels over my Internet app and they play crystal clear. The Roku came pre-loaded with tons of apps, several that I've tried and I'm very pleased with. It was a snap to hook up to the TV and only took a few minutes to set up an account on my laptop. Now I can watch Netflix, Hulu, lots of free stuff and load more streaming apps from the Roku store. It came with Pandora for music and so many more apps already pre-loaded. I have a flat screen TV, but it's not the new Smart style TV type, so adding the Roku gave me access to all the fun apps people like to watch. Couldn't be happier, so glad I was able to turn my dumb TV into a Smart TV with this Roku Streaming Device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great. Fair price streams all my favorite shows.

    I would recommend this to a friend
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