Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Worked well once I got it set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up pretty easy, but then had to call their special number because it wouldn't connect. They said I had to add a firewall to our wifi system so they helped me set up a firewall and security at quite an additional expense! Now it seems to work great with netflix but amazon prime starts and then keeps stopping and just keeps buffering....but I hear this is a common complaint with amazon!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great item easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use ..simple .with hundreds of apps at your fingertips..great price
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Worked great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price, works like a charm. My 5th one. every room has one.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roku Express. My father has learned to love it too. We recently traveled out of town and I had to go to Best Buy and buy another one so he could watch his shows since out hotel didn't have a smart tv
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Very easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, does not take up any space, i have all the apps needed on my unit
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Seems to be very quick and it was very easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item at great price and easy to install, setup and use. Got this to watch the NFL playoff game. I have cable but will use this as a backup in the future.
I would recommend this to a friend - Pros mentioned:Streaming
Great alternative to cable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to cable! Hate expensive monthly cable bills? Purchase a Roku and take advantage of free streaming and low cost monthly streaming channels. Some streaming channels are free. We love our Roku. We purchased a Roku to upgrade since our Blu-ray player was phasing out and no longer going to support streaming services/channels.
I would recommend this to a friend - Pros mentioned:Ease of use
ROKU
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Roku in every room in the house! It is also the most simple remote for my elderly mom to use! Love it
I would recommend this to a friend - Pros mentioned:Overall performance
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. It is not as good as using a smart TV but good enough.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Love the programs that come with it.
I would recommend this to a friend - Pros mentioned:Ease of use
Love My Roku - Express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older TV and cable. My TV is still good so I'm not planning on getting rid of it any time soon, but I would like to eliminate cable. Enter Roku - Express. Setup was easy. And there are a number of channels, as Roku calls them, that are free. I did buy a Tablo which records over the air broadcasts and works easily with Roku. I am reviewing what free channels I like and which, like HULU, I want to pay for. Just like cable, you will get more than you need or want. All you have to do is figure out if its cheaper for you to do cable or Roku.
I would recommend this to a friend - Pros mentioned:Ease of use
Must-have item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use and almost a must-have in today’s streaming world.
I would recommend this to a friend - Cons mentioned:Connectivity
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup went fine and worked as described after setup. On subsequent turn-on it keeps disconnecting now and then. Don’t know what’s causing the disconnect and I know its not the wi-fi. Thought about returning it but so far its been okay. Only had it for 2 weeks so I will continue to monitor it and decide later weather to return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jack, this is certainly not the experience we'd hope for you to have. If you haven't already, check out our Support website—we have a suite of helpful articles and videos that might resolve your concern. Visit support.roku.com to learn more.
Use the search bar at the top of the page to locate exactly what you're looking for. We hope this helps to get you up and streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
PB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku Express player was easy to set up and works good. Very satisfied with this purchase. Highly recommend, although I am considerinf the Express + for another TV.
I would recommend this to a friend - Pros mentioned:Ease of use
Works exactly as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install using the online help, and works great with my television
I would recommend this to a friend - Pros mentioned:Ease of use
Roku...yes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is amazing! We have one for each of the 2 TVs in our home. We have the 4K and the Express and they are fantastic. Makes watching movies so easy.
I would recommend this to a friend - Pros mentioned:Size
roku
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, small, and great quality. Love that the roku has all the apps
I would recommend this to a friend - Pros mentioned:Ease of use
Best Streaming Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku product works great. Simple to setup and use
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install and operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the Roku after learning that Amazon Prime and Netflix no longer supported the Sony Blueray I was using for streaming. The Roku is very straightforward with clear, step-by-step instructions. I'm just a casual viewer and didn't want anything overly complicated. Also, Best Buy's price was competitive with online vendors, and they have curbside pick up during the pandemic.
I would recommend this to a friend