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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8418 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the Express Streaming Media Player, particularly highlighting its ease of use, overall performance, and affordable price. Many appreciate its streaming capabilities, compact size, and fast setup. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 8,418 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Roku Express streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Easy to set up on my older Sony TV. I just wish it had a volume control on the remote. I purchased it so I could watch Netflix on my other tv. Best Buy had good stock on different models of Roku Streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great for non-smart tv's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my old 32 inch garage tv. Should had got the one with volume rocker on the remote but works great other then that for what i need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very reasonable easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Works well. No problems. Great way to save on older TV from the trash heap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roku is really the best to stream anything

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is the best. Easy to use, works much better than the Amazon fire stick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Quick and easy device for streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't know how simple it would be to stream shows and movies on our home TV before purchasing this Roku Express remote and player. We haven't had cable TV for a year and a half so were limited to DVD's from home or the public library. But the Roku service offers many free news and movie channels - including YouTube - for nothing more than the low cost of this Roku Express player and remote. All we needed was home WiFi network, a digital tv set plus an optional subscription to movie streaming for even more choices (we have Hulu). Now relaxing in the evenings in front of the TV has so much more to offer. Best Buy had a great price and curbside pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great streaming device for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in addition to a new 32" "DUMB" TV for my mother-in-law for Christmas. There was no television in her bedroom and she was stuck to using her phone. The Roku is pretty easy to set up and use. This is usually under 30 bucks and is solid for that price. I would actually pick this up over their more expensive models. As something you can throw in a spare bedroom or for elderly parents, this fits the bill. The only downsides I found were: 1) the cable management is kind of annoying. The receiver is so light weight that the cables tend to move it around. It does come with double sided tape but then you have to tape it to a television. I'm not a fan of that. Invest in some command strips that wont make a mess. 2) During set-up it added a bunch of channels I really didn't want. We wanted Netflix, Disney+ and Youtube. I had to delete about 10 other channels 1 by 1 that it felt I needed on there. The pros outweigh the cons for this product. If you need something quick and cheap pick this up. If you want something more fancy choose a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming and not costly.. Sets up easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Roku stick that wouldn't fit with my TV mounted flush to the wall. This is a great alternative! It's slim, pretty fast to load and easily attached to the bottom of my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Don't have a smart TV? This will do!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every room in my home except my parents' has a smart TV or game console to stream from. To solve that issue, I picked this up for $30 and now my parents have access to Hulu, Netflix, and Disney+ in their room. Setting up was simple and navigating it is a breeze. If you plan on upgrading to a smart TV, don't buy this. If you're not planning on upgrading soon and want more viewing options on your TV, this thing is inexpensive and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Better than a Chromecast for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant wether to buy another Chromecast or try a basic Roku for the first time (I don’t own a 4K display of any kind), and some research led me to choose Roku, and I’m glad I did. First of all, its pretty much a chromecast with an included controller, so you can skip the step where you have to use your smartphone/tablet/computer to stream stuff, and its really easy to set up, also you can sync it with Google Home, so yeah, this is way better and cheaper than Chromecast, at least for my very personal usage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love it works really good for my kiddos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Second One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to turn an old TV into a smart TV? These get the job done. I've had one on my main TV for a year or two and works great. Cheap, quick to set up, easy to use. Just plug into HDMI port, power it up and follow the instructions. Since I already had an account, all my apps and settings transferred from first one too. Since I got tired of moving that one back and forth, decided to get a second one. My first one is Roku Stick which has a little bit nice remote with Voice and TV control but I didn't really need those features on second TV so this one fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent little Roku streamer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a friend and set it up for them to drag them into 21st century. It worked nicely. Comes with small Roku unit, USB cable, double-sided mounting foam tape, and quick setup guide. Does not come with a wall power plug. USB cable can plug into the USB port on the back or side of TV if it provides power. Otherwise, you will need to provide your own USB wall power plug, charging station, etc., for power. Keep in mind, the USB cable is only about 3', so, if you need to plug in to a wall adapter, you may need a longer micro-USB cable or a USB extender. But, if your TV provides a USB port with power, it should be fine. Remote is a basic IR line-of-sight remote, I believe, not WiFi remote? Not sure whether device supports WiFi / voice remotes or only the basic IR type? [Probably the latter?] Anyway, for the price, it seems quite competent, responsive, etc. I just mounted it to the side of my friend's TV with the provided mounting tape, went through setup, created a Roku account for him, and was up and running in about 10-20 mins. Seems to work great. And, he's happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cheaper option to smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have older sony bravia 55 inch led still has great picture and decided we were going just wireless and dumping cable provider because had purchased 2 TCL smart tvs recently with roku so bought this to convert the sony . As with all roku devices have used so far setup was simple just plugged into hdmi port and pretty much sets it up for you other than a few manual things you have to enter in . So now no more cable and saving $175 a month . Thanks Roku

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Solution to my dilemma for elderly mother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and teach how to use. Been looking for PC less solution for my mother after troubleshooting (malware, viruses, power supply, etc) her PC for years. She likes to watch one website mostly and found they had an app that was available in Android. After some research, Roku-Express was the least expensive (opposed to Apple TV) and one of the most user friendly solution. So far, both mom and I could not be happier and glad it was available for pickup as opposed to waiting for a delivery. The associates were friendly and it was a pleasant overall experience as expected at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an old TV which was useless because we did not have cable or devices we can connect to. Having Roku turned it into a smart tv and was able to watch pretty much anything at a small price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2010 Toyota tundra

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thing to have of course Roku just helps out with everything so everybody should have a Roku at least one in the house

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all of my viewing objectives and streams rapidly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to navigate and free channels

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I love the roku remote as it jas very few buttons. If you dont subscribe to hulu netflix or sling then you maybe won't like having tjose because they cant be reprogramed. I dont use sling.Roku is pretty user friendly. You can dave your favorite apps at the top. They also have the roku channel which is a bonus netflix-like with free movies and shows with commercials. There are also a ton of free apps for just about everything if you're a channel surfer. I like the simpleness and ease of use of Roku over sony or samsung smart tv systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Roku Express. It is so easy to install and use.

    I would recommend this to a friend
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