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Customer Ratings & Reviews

Model:
3900R
SKU:
5947828
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Customer reviews

Rating 4.7 out of 5 stars with 6671 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Express Streaming Media Player's ease of use, affordability, and streaming capabilities. Many appreciate its compact size and the good picture quality it provides, while some find the remote control less satisfactory and occasionally experience minor performance delays. The device's compatibility with various TVs and its extensive app selection are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 6,671 reviews
  • Rated 2 out of 5 stars

    Decent device while it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good luck with Roku products, and I needed a new one for my kid's room. So, I bought this introductory model, and unlike previous Roku's that last a long time, this one quit after 6 months. On the plus side, it did work well while it was functioning though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I switched from Spectrum Cable to Roku Streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware the Roku express will only recognize 2G. Picture reception on Spectron is not clear throughout the house because need Roku with 5G recognition in order to see my 5G router. This not clear to the novice. Basically out of date since 5G and smart TV

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase based on price,I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a reliable product I would recommend good price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try something new and went ahead and purchase this. I found it confusing and not only that, but I had to sign up for emails in order to get the process started. It was to much of a hassle so I returned it. Now I’m stuck still receiving their emails.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent device for making your tv a smart tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for streaming but limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick has more to offer. Roku is more limited

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not as i expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hope this one worked as an antenna but it not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it all the free channels that you can watch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Parent Approved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents to be able to stream when they watch my kids or if they’d like to stream my Plex media. Easy setup and easy navigation. A great fit for people that aren’t too tech savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for cable cutters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult for seniors to install and understand...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    more for less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for when in mexico... not too thrilled

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime it takes a while to load episodes and movies

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s “okay”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shows and movies are extremely old. I basically don’t use it. Anything worth watching is an additional charge. If you’re an 80s and 90s movie buff go for it. I haven’t really found much of anything to watch. The good news is it wasn’t very expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound out of sync after 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roku platform and have several Roku TV's in the house. I purchased this as an inexpensive add on for one of our older, "dumb" TVs. It worked fine for a few days, then we started having major issues with the audio that we've been unable to resolve. The audio track is completely out of sync with the video track, lagging by as much as a full second.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent product. Doesn’t work too well with connecting to WiFi as each time you turn it on it must be reconnect despite it saying “excellent” next to the connection strength

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to stream our free hbo we received through ATT. several hours hooking up, setting up account and still wont work, it keeps shutting off even without touching anything .tried several times. going back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor wireless reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XFINITY router is 10ft away and roku still says poor signal. The roku regularly cant find wireless signal so i have to restart it. I should have kept the extra XFINITY box for $10 a mo. Also our Netflix account got hacked right after setting the roku up. Maybe it’s coincidence about the hack, but the signal strength should not be an issue. -not impressed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Buy the high priced version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow as heck (yes, I have hi speed internet). Remote is too small, buttons only work half the time, constant buffering. Wouldn't buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap Charlie Roku Express

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They advertise on the price for Roku Express for under $30. Is operates very slow my wife yells at me to take it back this Cheap Charlie Roku Express and buy an upgrade like our Roku 3 .

    No, I would not recommend this to a friend