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Customer Ratings & Reviews

Model:
3900R
SKU:
5947828
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Customer reviews

Rating 4.7 out of 5 stars with 6671 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Express Streaming Media Player's ease of use, affordability, and streaming capabilities. Many appreciate its compact size and the good picture quality it provides, while some find the remote control less satisfactory and occasionally experience minor performance delays. The device's compatibility with various TVs and its extensive app selection are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 6,671 reviews
  • Rated 2 out of 5 stars

    Not good as it claims for streaming channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some channels come and go , must log into computer create pass words a bunch of codes , to much hassle and inconvenience, than what it claims it does.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective,unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter drove up to my house especially just to help me cut the cord by installing a router & Roku last night. The remote on the Roku was defective. She got online & tried every trial they mentioned, but nothing worked. We drove to the closest store for another one & I’ll be returning this one to Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product so that way we can watch spectrum on my TV I didn’t have the spectrum boxes it was OK we still use it to watch Hulu Netflix

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing in my house lags on wireless besides this. Bought it for streaming comcast in the kids room so I didnt have to pay for another cable box

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An inexpensive way to use Netflix on a non-smart TV. Quit working after 3 weeks. We bought another one, that lasted a little longer, so far

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return item due to not able to use for streaming with services. So I’m not able to say anything bad about this product.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Like Roku,but the remote died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote died, I changed the batteries but it still doesn't work. Very upsetting. What do I do now?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work. Had to return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try this roku stick. I plugged it in, connected to WiFi, and then tried to update it. After it updated it restarted and then got stuck on a black screen and I couldn’t do anything. I had to unplug it and try it again and it would make me update it again and get stuck again. I was stuck in a never ending loop of sadness and frustration. I was exited to try it out but ended up returning it. :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku does not make a very good product. I have had to bring both that I have bought back to the store however Best Buy was very kind about exchanging them we have to have roku for spectrum and that is the only reason I still have it. Their customer service line tries to charge you extreme amounts and are not willing to help with the problems. I did not give them money and the roku still does change channels very well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need replacement

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for a few month then it stops working, would like to get a replacement from the company

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wifi Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works fine, i love the apps and features but the wifi range is horrible, I upgraded to the 4k version

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I didn't like it at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to have two controls I wish everything was in one and the buttons should be more user-friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Basic with poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device struggled to receive wifi signals and would buffer and in under a year it stopped working altogether - you get what you pay for!!! I bought the best one now called the ultra roku and it works perfectly using the same wifi system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not one of the best Roku. Roku streaming plus is better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes but it didn't have the features the firestick has. The one I bought had no voice remote.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a big fan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up pretty easy, but was difficult to use then it malfunctioned and I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer the fire stick over this. A lot of free apps are restricted to download on this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was looking for.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for. Was on sale but didn't do what I needed. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing much to say except...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firestick is better. Roku audio and video un-sincs on HULU. Firestick doesn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, with one big problem! It eats up crazy amounts of data so I was charged from my internet provider for data overages quickly. With just one in the house. I have never went over with 3 Amazon fire sticks! Needless to say this is in a drawer not being used! Not worth the overages!

    No, I would not recommend this to a friend