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Customer Ratings & Reviews

Model:
3900R
SKU:
5947828

Customer reviews

Rating 4.7 out of 5 stars with 6667 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Express Streaming Media Player's ease of use, affordability, and streaming capabilities. Many appreciate its compact size and the good picture quality it provides, while some find the remote control less satisfactory and occasionally experience minor performance delays. The device's compatibility with various TVs and its extensive app selection are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 6,667 reviews
  • Rated 1 out of 5 stars

    Lacks features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have other Roku adapters that are great but this one does not turn tv on or off or change volume.... My mistake.... does what it says but not convenient due to lack of features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meltdown

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second one purchased. Both overheated and self-destructed. No one could give me an answer. Switched to Firestick and no problems yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Roku Express Streaming Player!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Roku streaming stick seemed to be running so slowly lately but I wasn't sure if it was the Roku or the old 22 inch HDTV I had it attached to. With the great price of this Roku express streaming player I decided to see if there would be any difference and wow. It's like night and day. This little express streaming Roku compared to my older streaming stick is much faster with no lags. As fast as I can click it can go. It also runs the most modern version of Netflix with the annoying auto preview which my older steaming stick did not run. Finally, the remote is great and even pointing it at the opposite direction from the little Roku box commands are affected instantly. They even include an HDMI cable and 2 AAA Duracell batteries with the little Roku box and remote. Amazing value. This is definitely one of those rare "steal" purchases where it seems you really are getting the better deal by a mile. Excellent device and value!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am taking it back because I don't like signing up for roku and have to my credit card info on site. It says it does not charge you if it doesn't charge then why do I have to put it on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A relative said I needed this but I don't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A relative set this up but I cannot use a regular controller, cannot change the sound or mute it. If I get my tv hooked up the way I need & want I will toss it in the trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to connect to the wireless network. Defective in my case, so I returned it and got a Chromecast. We have a Roku in a TV that works though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not great. I had to updated the software almost every day and then it got to the point to where it would not connect to wifi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked at first then would not connect w/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit would show the router under settings but was not able to connect. The password used was correct and another roku unit I had worked fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told to purchase this product to download xfinity app. However, we have smart tvs and we don't need this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flaky performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reboots itself or simply stops streaming regularly without a way to reboot it but to unplug it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku Express

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no idea about this. It doesn't work on our tv. I think I bought the wrong one. Brand new still have not used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a couple of days and then stopped. Had to exchange for the Amazon Fire Stick. Fire stick is still working fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flawed software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku ships with defective software that keeps changing the default screen resolution and makes in unusable on some TVs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average streamer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This streamer is very average in turn of operation and ease of use. Definitely go with Apple TV instead

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku tried to charge additional fees for help.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product if you need any help. Roku tried to charge extra fees when we called the help desk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sssssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hardly get any channels specially live tv!!!! Too complicated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prefer the firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had I known about the firestick and Roku were similar I would have gone with the fire stick in the first place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for college dorm, never could get it to link up. Not sure if it was the roku or connection problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Unreliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to always be reset due to sound going out. It has constant connection issues as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not pleased, pretty much junk . No longer use it, you get what you pay for Want cable, pay for cable or satelite

    No, I would not recommend this to a friend