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Customer Ratings & Reviews

Model:
3900R
SKU:
5947828
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Customer reviews

Rating 4.7 out of 5 stars with 6671 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Express Streaming Media Player's ease of use, affordability, and streaming capabilities. Many appreciate its compact size and the good picture quality it provides, while some find the remote control less satisfactory and occasionally experience minor performance delays. The device's compatibility with various TVs and its extensive app selection are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 6,671 reviews
  • Rated 1 out of 5 stars

    Very Unreliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to always be reset due to sound going out. It has constant connection issues as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prefer the firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had I known about the firestick and Roku were similar I would have gone with the fire stick in the first place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for college dorm, never could get it to link up. Not sure if it was the roku or connection problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not pleased, pretty much junk . No longer use it, you get what you pay for Want cable, pay for cable or satelite

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant problems with one of the players just after the 60 day return expired. Complete waste of money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad user interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this for xfinity streaming but it is bad, very clunky and doesn’t offer much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent Performance & Value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a HD streaming device that could be powered by the USB ports on an older Sony TV. Since the USB 2.0 ports on the TV are only rated for 2.5W (0.5A @ 5VDC), "low power" problems can occur with power-hungry streamers. Amazon's streamers have some very nice features (Alexa, etc.) but their 4-5W power consumption is a deal-breaker. Of the Roku offerings, the Express and Streaming Stick (non-Plus) are the only ones that satisfy the USB 2.0 power rating. Unfortunately, the Streaming Stick is too long with the Micro-USB cable plugged into the end. For this reason, I purchased the Express (Model 3900R). Installation was simple and straightforward and the streamer was up and running in very little time. The necessary USB and HDMI cables were provided with the streamer. Keep in mind that the remote control uses IR and requires line-of-sight to the streamer. The user interface is straightforward and very easy to use, although some consider it to be outdated. Importantly, the streamer performed flawlessly and I'm very impressed. Nice job, Roku!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable became to expensive, so this was the perfect choice. Works great, we love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku Express is cheap quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rocky express stop working after 2 months. Do not buy this product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only let you have two devices would be nice to know this before you buy!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roku Ultra is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay the extra $20 and get the Roku Ultra. This one does not operate the TV volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe technology isn’t my strong suit but this definitely got under my skin lol.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend the roku box for someone with little tech background

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. It was one of worst products I've ever purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheard and shuts down....other reviews show it’s a common issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero stars

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2-3 months now will not connect to wifi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to add to my tv. I changed my mind since it looked flimsy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to constantly unplug it and I have to start it over .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Local channels not available without subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local channels not available without a subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t show clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t show clear, I don’t recommend buying this device.

    No, I would not recommend this to a friend