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Customer Ratings & Reviews

Model:
3900R
SKU:
5947828
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Customer reviews

Rating 4.7 out of 5 stars with 6671 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Express Streaming Media Player's ease of use, affordability, and streaming capabilities. Many appreciate its compact size and the good picture quality it provides, while some find the remote control less satisfactory and occasionally experience minor performance delays. The device's compatibility with various TVs and its extensive app selection are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 6,671 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set and ease of access to media content.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the easy of set and ease of access to multiple apps we use to view content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for our old Roku box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good replacement for our 4-year-old Roku box that stopped working suddenly. My family doesn't take good care of their stuff so it's probably not the Roku's fault. This is a good deal if you are still watching things on a 1080p screen. I've tried other streaming devices but never liked how they felt. Most people should be satisfied with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great to beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best for streaming crisp image and sound easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically acts like a mixture between a Chromecast and a raspberry pi. Streams ok but it's weird how the phone and Netflix and Roku talk to each other. Also the volume control is useless. Below 1 there's no sound with the tv volume on max. From 1 to 2 volume is 1/2 max and 3-10 volume is max. Controlling volume with the Roku is useless.... It's a neet gadget but I prefer my Chromecast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku Express

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roku express. I've even purchased them as gifts. Very easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    No number buttons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Roku hoping to get rid of my Spectrum cable receiver. The pictures coming out of the Roku is not as clear as the cable receiver. Also one of the most annoying thing is that it doesn’t have number buttons for you to change the channels. You have to scroll all the down or up to the channel that you want. If you’re watching channel 2 and wanted to change to channel 500, you have to scroll from 2 to 500. They have so much room left on the remote and I don’t know why they don’t put numbers on them. If you’re using for the purpose of getting rid of your cable receiver then I don’t recommend buying a Roku.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Heat: Make toast, melt candles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, my biggest beef about this device is that let's off a ton of heat- when you are not using it, there's still power running thru it, and more than "warm to the touch", about hot. How did this pass UL - or didn't it because of using a Class II power supply, the Roku receiver wasn't tested to safety standards. There ought to be a timer that if you have it on HOME for 1hr, shut it off? Why not an RF remote like TiVo? Add back a headphone jack on the remote. Works ' Ok' outside of my concerns above. Tnx.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, and provides you with a lot of tv entertainment options. It's like having cable, but more affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to watch Netflix and movies I bought on google play on my tv, spectrum, and youtube on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me as long as you have a high-speed internet you shouldn't have any problems with this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth to make your TV Smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product since various channels that are not available otherwise and available through the ROKU app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Allows all the streaming apps I need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it since 2019, and it stop works fine. At rare times, it can be a bit slow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More Expensive Models Are Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Roku Express is ok, but compared to my Roku 3, it's just passable most of the time. The problem is the wifi connectivity is very sensitive. I have a new high speed modem/router 20mps. This Roku model stops streaming very easy during peak usage hours, my Roku 3 has Never ever done that. The "LOADING" message appears frequently (stops streaming). I am only 6 to 8 feet from my router! BB employees say to expect this performance for the 'cheaper' models.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 3 out of 5 stars

    Good device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2. They work well. Good streaming. BUT THEY BOTH CRASH EVERYDAY.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very plain which can be good and bad. I wish it saved subscriber info across all apps so I didn't have to constantly log in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty cool item has everything a movie lover likes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the access to netflix and other subscription channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome streaming device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move from room to room and always connects super fast!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    7 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Express in January of 2018 and it worked fine until August 2018. It lost the ability to recognize the internet. Roku Customer Service is worthless. You have to pay for your own shipping to send the product back once the 11 day store warranty is up and that's around $10.00. Then Roku may not be willing to replace it. The unit was only $29.99 to begin with, so it's not worth pursuing the Roku warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little slow but works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for an entry into roku devices. I have several and this one is noticeably slower to navigate download apps, etc. Works but you have to have patience.

    I would recommend this to a friend