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Customer Ratings & Reviews

Model:
3900R
SKU:
5947828

Customer reviews

Rating 4.7 out of 5 stars with 6667 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Express Streaming Media Player's ease of use, affordability, and streaming capabilities. Many appreciate its compact size and the good picture quality it provides, while some find the remote control less satisfactory and occasionally experience minor performance delays. The device's compatibility with various TVs and its extensive app selection are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,667 of 6,667 reviews
  • Rated 1 out of 5 stars

    Error 003

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received an error 003. Wireless connection not connecting. Internet works wuth every Device and even switched the current roku with a Firestick and no wireless connection issues. 2 roku sticks went out the same time with this error but the must recent one I purchased eureka fine on the same tv. Went as far as to testing to factory settings and unplugging router and still not fixed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a few months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roku Express worked fine for a few months, then after an update would no longer see wireless networks. Roku support is ZERO for this product. Will never buy another Roku product. Safer to flush the money down the toilet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No customer service when a problem exists.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three Roku Express devices purchased in May 2019 from BestBuy. A couple of months ago they started loosing sound and required a power cycle to get the sound to come back. Looking at Roku's customer pages, hundreds of others have this same problem and Roku's only response is to power cycle the unit. I do not recommend purchasing anything Roku as customer support is non-existent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheated junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing constantly overheats and just shuts down, I have to disconnect and reconnect power everyday !! Also Roku doesn't support the express so buy at your on risk! , I also have the Roku ultra, which works great. But the express is JUNK!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Died days after warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no longer could detect any wireless networks. Made it just through warranty and a few days,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy Roku Express Obsolete Item ( DEAD )

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until 5/5/2022 Roku was great Then. Dead No WI-FI Looks like 5G has killed the 2.4GHZ Network That’s the only network Roku Express uses Roku TVs are still working but ROKU Express is Dead do not buy !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There are hidden fees monthly.. be warned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never realised it. Now a days roku charging monthly fees for some of the channels apart from your monthy subscription to the specific channels. Before buying this please make sure you are not paying monthly any thing for roku.

    No, I would not recommend this to a friend