Customer Ratings & Reviews

I thought so much would be free, but it was cheaper to get cable than to buy all the subscriptions to get the channels I wanted.

I bought this specifically to watch my MotoGP application on the TV. The sales person told me specifically I would be able to download and play the application from the Google play store. However, this does not support any applications from the Google play store. Although it works quite nicely on all the apps that are provided and that you can purchase through the Roku store, it is limited for my use.

I own 4 rokus but this one is very quirky ... often times remote is unresponsive and requires system restart to work.

TV will not display video if I turn it on with ROKU device plugged in. I contacted ROKU support via chat 3 times and after 2 hours they were unable to solve my problem. A phone call to support ended with a tech for whom English was not a primary language. After explaining my problem 3 times it was obvious she didn't grasp what I was telling her. I exchanged it at Best Buy with no questions asked.

I didn't see the point of having it wasn't much that I can do with it so I just decided to stick to cable

Apps still cost a fortune! I would recommend this product if you have the money to pay for your favorite apps!

It wasn't worth me buying. I took it back the same day I purchased it. Nothing wrong with it, just couldn't use it.

Good product but not quite good as the Roku - Premiere+ since this model doesn't include a SD card slot.

We just have a problem trying to use the both Roku units In different Rooms at the same time

Good product which has is limitation.but enjoying free cable,watching international tv is a plus

I bought this to use with my sling box. It has not worked yet but seems fine with basic functions.

I am pretty tech savvy found the roku was supposed to be the end of cable turns out it not user friendly and there is not a lot of people that know how to use it. I spoke to several stores and people who are supposed to know how it works. It's got too many secrets for the average user to figure out. I signed up for a amazon prime account and added channels but it seems everything is either a pay to play option or out dated by decades. I'm sure many people like it but it should have a user friendly remote and a video tutorial loaded to the system for users that can't figure it out. I still have cable and it is like a needle in a hay stack trying to get help for it. Wasn't all that it's cracked up to be. Maybe there should be some more training for the product so consumers can get the correct experience they are looking for. It's wireless so don't run out and install a land line cable like I did in preparation..... FYI bad sales experience.....

nice for being able to stream movies but I can't say this is the easiest thing to set up

Note: I did my shopping in store for this item rather than using the website. I was looking to upgrade from the first version of the Roku 2 since it was getting glitchy and I am about to subscribe to Sling tv. My store still carries the newer version of the Roku 2, but the Premiere is the latest and greatest. I asked the sales associate what the major difference was between the Premiere and the Premiere plus and he said the headphone jack on the remote was the only difference. I figured that wasn't worth the extra $20 so I went with the Premiere and took it home. 5 seconds after unboxing I noticed there was no ethernet port. I went to the best buy website and compared specs and you have to buy the Premiere plus if you want ethernet. The box doesn't do a good job at indicating this is a WiFi only device. The website does a better job at communicating this key difference, but I didn't check until after. You'd think the sales people with their clipboards would have enough product knowledge rather than looking at the picture on the front of the box and winging it. I returned to the store and exchanged for the Premiere plus. I unboxed again and there's the ethernet port I wanted, but what's that? Another key difference between the two I see? The plus also has a micro SD slot not available on the Premiere. Product knowledge is a thing of the past and the burden is on the customer to do all the research these days I'm afraid. I gave this a 4 since the packaging could definitely make it more clear that wired Internet connection is not an option. It looks like the Premiere and Premiere plus have the same processor so this will be a great upgrade performance wise regardless of which of the 2 you pick. Videos begin playing almost immediately and no more glitches and crashing like with the first generation Roku 2 (it was good for its time, but not up to the tasks of today). Personally I prefer a wired connection because WiFi can be spotty sometimes, but if you're confident with your WiFi or wired is not an option then go for it. I did sign up for sling tv when I got this home and it runs perfectly. It is definitely faster all around and worth upgrading if you're using an older unit. Video is absolutely cleaner and no hangups. I can't comment on the 4k capability because I don't have that kind of TV yet. Oh, and best buy please train your associates better on the products you carry. Making a second trip is not very convenient.

It had to be used with cable. Wire would be better for me. So I had to return it.

Accomplished what I was attempting to do but the remote leaves a lot to be desired.

The roku seems to crash a bit- have been using it for a month and crashed twice.

I wish there was more capability, but I'm also sure that will come with time.

Good idea, needs work on maintaining signal strength during peak viewing times

works well to stream all video and audio that can be found on the internet