Customer Ratings & Reviews
- Model:
- 3920R
- |
- SKU:
- 6293217
Customer reviews
Rating 4.7 out of 5 stars with 9758 reviews
(9,758 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect for Xfinity TV customers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from having Netflix, Hulu, and YouTube already. It has Xfinity Stream, If you have Xfinity TV and don’t wanna add another Cable box to your account and not to mention running up a cable thru your wall, Roku can almost do anything that a cable box can thru Xfinity stream: Live TV, watch movies and much more.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good buy. Easy to install and use. Will recommend and its very affordable
I would recommend this to a friend Rated 5 out of 5 stars
Satisfied Roku buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this rook because my fire tv was starting to glitch and to keep from getting frustrated I decided to try something new. So glad I purchased this Roku it has more free apps and I really enjoy the regular tv programs I can watch for free with the Roku.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Excellent choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy installation. Large selection of channels available.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty good ,only thing I don't like is that it has no volume button
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to use product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first time to use a Roku. I'm not very technologically savvy. Even I can use it easily!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great price and works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the product works great might buy another one
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just hate that the remote isn't outfitted with numbers to make channel changing easier
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was every east to set up. It has all of the streaming services we need including Disney+.
I would recommend this to a friend Rated 4 out of 5 stars
same roku just smaller lighter and 4k!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there were 1/2’s allowed I’d give it 4.5 stars. Only thing I have against it is that it’s too light. It comes with sticky tape, attach it to something plastic (I attached it to my TV leg), if you don’t the cables will twist it on it’s side :). other than that its the same roku interface, it hasn't changed much in years. knowing its so light i would probably by the stick next time.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Worth it on sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful for airplays and home kit and very easy to use
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
works great for the price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and cheap option to watch netflix and plex, like the quick access key
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good product met my expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well and was easy to set-up. Makes t.v. viewing easy and opens up a wide number of viewing options.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for 4k! Would recommended to a friend!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
great media player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great media player. it is easy to install and my grandma has no problem navigating the menus
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. I thought it had the remote that controls the TV as well, not so much.
I would recommend this to a friend - Pros mentioned:Streaming
Rated 4 out of 5 stars
Upgraded Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new Roku because decided to start streaming and drop my cable. Still learning how to use.
I would recommend this to a friend Rated 5 out of 5 stars
Stick
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stick affortable and its good if you dont want cable tv.. Yes you do need internet and make a roku account but its free. The only issue i have if you get hbo max you wont get the audio and subtitle option ..sucks if you have a bilingual family..
I would recommend this to a friend- Pros mentioned:Streaming
Rated 4 out of 5 stars
Works good and easy to operate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working good and allows us to stream our tv network and movies. Great media streaming to have.
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
Makes a great pocket warmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely when it isn't having heat problems making snapping sounds and sparking on the screen or turning off and on. I've unplugged and it seems to fix it for a while. The problem with small sized systems is always the heat problem with chip heat and no cooling system.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks for your feedback. If you are receiving an on-screen error message indicating that your player is too warm, we invite you to visit: go.roku.com/tempcheck.
As a reminder, you may want to try finding a cooler location for your Roku player. For example, avoid placing the unit in direct sunlight, or inside a cabinet (or other enclosed space). Similarly, avoid placing the unit on top of other electronic devices such as cable boxes, routers, or audio/video receivers, as these also tend to emit heat.
If your issue persists, please send us an email at support.roku.com/contactus so we can help.
Roku Customer Advocate










