Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 9,758 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku device works great. Super high quality picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the garage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put my old TV out in the garage. Problem is that its not wired for cable. So i got one of these, to go with my upgraded home network (you can read my other posts about all that adventure). Works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to setup and to use. Has a lot of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, working as expected

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this device for more than a years. It never failed. Solid product by Roku! The newer model was purchased to upgrade old one for flexibility to choose subtitles language in Netflix. Still enjoy it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Media Player!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my Fire TV Stick with this Roku unit and I'm very pleased with it. My movies are all on Vudu and Fire TV doesn't have a native app for that. In addition, Roku doesn't have as much in-your-face advertising and it's a much cleaner user interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Classic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates like a classic ROKU stick. Easy to use and fully functioning.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Works ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten the slightly higher version with volume control on the Roku remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to access Disney +. Great for the price and easy to setup and use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. Easier to use with every service . Easy interface

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Cheap for a reason

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as previous roku purchased but at least now I know why it was cheaper. The remote doesn't have a volume button which means you always have to have the other remote handy. I don't miss the microphone button that I never use but always hit by accident.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Cam! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.

      To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.

      Your feedback is very important to us and we'll certainly forward it to our product team.

      We hope you're enjoying your new Roku player. Happy Streaming!

      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product thats very easy to use. Domt have to go through another device anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    streaming devise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, works well, great price and great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two. So far no issues, easy installation. Takes some time getting use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution if you do not have a smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a smart DVD player and used it to stream Netflix and other things. It kept on buffering and was very slow to respond to command. We looked into options; considered Chrome and Fire Stick but Roku was better option since we were not a google or amazon dedicated household already.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my kids. So far they like it. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    easy access

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access to multiple streaming channels, excellant value for the price

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Works well, but tends to overheat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for streaming and has plenty of apps and features. The only issue I have with it is that it tends to overheat. Even in wide open spaces with plenty of ventilation, it overheats and then has an issue with static sound. It’s so bad that I just unplug it every time I stop using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Roku for my Vizio that I purchased from Best Buy. Again, it was very easy to purchase online and was delivered in about three days. I will continue to purchase from Best Buy and will recommend to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To go device if you plan on cutting the cable. Like the quick Netflix, Hulu... buttons

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price i bought another one as a gift

    I would recommend this to a friend