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Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 9,758 reviews
  • Rated 5 out of 5 stars

    GOOD PRODUCT GREAT EXPERIENCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after updating all TVs to ROKU, these remotes made things much simpler in terms of access Geek Squad CHRIS/MAX have made our entire experience the best we have received.....and we will remain with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku streaming device works very well. I use it for TV access for my own videos, movies and photos. Also, works very well with HD Homerun device to access Over the Air Television stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We visited our local Best Buy for a Roku and printer ink. They were out of both. I ordered both on line after I returned home and got them in 2 days. Good service and I installed it all by myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still my preferred streamer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this economy version of the 4K streamer. I did have a problem with the audio sounding garbled, but I rebooted the streamer and it works fine. I give it 4 stars because I wish you could use bluetooth for a head set without using your phone, like the FireTV or Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Upstairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one to replace the Roku Stick. The stick wasn’t able to pick up my WiFi signal even with an extender. This one worked AMAZINGLY with the extender. Now I can watch Netflix in peace!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed an upgrade for my Roku 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary to stream YouTube TV. Fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with spectrum cable and saves me money from. Not needing another cable box. I have one of these on every tv in the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went well, over all experience was very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very good and remote performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Perfect for those without a smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the way to go.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Roku streaming device. I am able to save $9 a month by eliminating one of my cable boxes. I also have much more viewing options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up with Xfinity. Roku page was very slow to open up and use code. Had to wait a long time and by the time the roku page opened up there was a different code number. After a long time I got it to work and I am very satisfied. Bought a second one and had the same problem, but it eventually worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using my new Roku and not relying on cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with roku for 11 years now. They do as needed but some times they disappoint. It’s a good idea to always add protection plan. Eventually the hard ware can’t keep up with the software

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    streaming option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does its job, would be so much better if it had a RF remote. You must have the remote pointed in clear sight of the mini box. Check out Firestick. Both remotes should be illuminated

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and loaded with content

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to power tv on & off as well as volume & mute. Only negative thing is I wish the 4 quick buttons were programmable with optional button stickers as most people don’t subscribe to all 4 of the preprogrammed buttons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping for the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Amazon Fire TV, worked well until the 2nd day, when it shut itself off. I have tried cutting back on the quality of picture that I'm viewing at, possibly that'll give us more consistent service. My Amazon suffered from constant buffering, possibly from the same reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy EVER!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome alternative to replace my over priced and under performing Xfinity at 215$$ a month. So glad to put my hard Earned $$ back into my family instead of Xfinity. Thank you ROKU!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new roku streams better than old version of roku 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ruku stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, like having the pre programed buttons

    I would recommend this to a friend