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Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 9,758 reviews
  • Rated 4 out of 5 stars

    Operates as expected with solid Wi-fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product operates was expected! The only issue I have is when my wi-fi is not as solid. If the Roku runs into a weak signal, the picture freezes and restarts completely before waiting for the signal strength to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fix for an extra tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added extra tv in bedroom for grandkids. This made it quick and easy to do. I was able to do it all by myself and no added monthly expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one older flat screen in the house and wanted to use it for Amazon Prime and YouTube. This did the trick - easy to set up ad easy to use. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than Amazon Firebox with a wider selection of channels and apps available. It has more selection than my 2019 Samsung UHD TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to stream any of your subscription servi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the roku. The interface is great, the library of apps is great, the user interface is great. There is nothing that I want to stream and an unable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little unit, works great, thank you!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple units purchased throughout the years, a great buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku LOVE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku was completely foreign to me! But, in purchasing this for my internet provider and cable tv provider, i really love my Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    End "stuttering" while streaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after "streaming APP on my Blu-Ray player would not deliver a "stutter-free" Netflix! Hooked up in minutes , and now we have perfect , steady video!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku model Works well. It doesn’t have voice feature like the higher models but I have No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing it went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Roku and am enjoying a variety of app options. Still figuring out what channels to subscribe to since I am new at cord-cutting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More apps here

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular Roku is still being used as primary entertainment. This has more FREE apps than the preinstalled on your Blu-ray player & tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant and Accessible Streaming Platform

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku platform is a very accessible and very entertaining platform. I found this device to be very affordable and a joy to use. A recommended product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku and when I saw this on sale again had to get another one. Might give it as a Christmas gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but could be a little better!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku overall, however I’m not sure how I feel about this one. We can’t stick the device to our TV, so it makes it a tad bit difficult for the remote to connect and change the “channels.” Otherwise, it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU is always an excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive. Works exactly as advertised and only paid $14.99 with my Best Buy $ 5.00 coupon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A variety of shows without expensive cable bill

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku is a fabulous way to watch a variety of movies and tv without the expense of a monthly cable bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku has kept supplying quality products to fit the situation. Works fine in the limited space I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku works really well. It’s different than the original one. The only thing it’s missing is the power switch that works with the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because I was able to download the Comcast app so I don’t have to purchase/ rent another cable box. We stream other services on it as well. Downfall for me is it never turns off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up a bit frustrating, finally got this to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why but the written instructions for set up was a bit confusing at first. Don't plug the little black Roku box into a surge protector, didn't work, I got no power to the unit. You have to plug this box directly into a wall outlet to give Roku power. I really wish longer cords were provided, very short. This thing is now finally working properly. Sometimes, the apps, like PlutoTV, time out or go blank, start program over. This isn't good.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Amalin, thanks for your review! Our product team is always on the lookout to improve our products based on our customer's feedback and we'll be sure to pass it along.

      If you are only experiencing this issue on PlutoTV, you may want to contact them directly for the playback error. If you are seeing this across multiple channels, there could be a problem with your internet connection.

      As a tip, you might want to check the strength of your internet connection by going to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection, to be sure that your signal is strong enough.

      If you're continuing to have troubles, please reference our helpful FAQ article: http://go.roku.com/connectivity

      Happy Streaming!
      Roku Customer Advocate roku