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Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 414 Showing 8,261-8,280 of 9,758 reviews
  • Rated 5 out of 5 stars

    Everyone needs a Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my spare bedroom and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to get rid of cable TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. was able to download apps and get rid of expensive cable TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially liked the curbside delivery service. Pandemic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming device and it comes with many free options and programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a while to learn how to navigate this device. Seems to get better everyday. Not sure yet how well I like it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my mother user friendly for her

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Please avoid Roku

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't take time to write negative reviews, but this product is so poorly designed, fails so quickly, and is completely unsupported by Roku that I had to. It worked fine for a while, but randomly started overheating. It was installed exactly as instructed, I followed all the troubleshooting steps, I tried to work with Best Buy, I read guidance on-line, I re-optimized my home wifi channel, and tried multiple times to contact Roku - with zero response. A search on-line will show you how common it is for this unit to fail and overheat, and how Roku does not stand behind its products. Again - I normally don't do this kind of thing - but as a result, I won't buy any Roku product again and am spending time to caution others to do the same. The only reason I bought a Roku is to get NBC Sports Gold, so I guess I'll try a FireStick next. Avoid Roku! Good luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to purchase online and pickup at the store. Excellent so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guest room roku.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the guest room so guest can watch able tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETFLIX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought is for my 95 year old Ma, No complaints, Yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku - Premiere 4K Streaming Media Player - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works real well compined with my streaming service, amazon prime and netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable box money saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to buy one but it was a must works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU ROCK

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,and good products, will buy again is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roku works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing as it offers everything you need for internet TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roli

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to make a non smart tv a smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is user friendly. Love it and would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Streaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent streaming media player. I would prefer that the buttons light up but overall no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So done with cable and satellite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for streaming done with cable and their prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku! It’s the best streaming device out there!

    I would recommend this to a friend