Customer Ratings & Reviews
- Model:
- 3920R
- SKU:
- 6293217
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and straightforward to hook up. HDMI hook up.
I would recommend this to a friendGood but sound problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love roku and the way it works but I have been having trouble with this specific one having the sound cutting in and out every second. I have to unplug the roku and plug it back in to reset it. I’ve had to do this multiple times :(
I would recommend this to a friendOlder TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for older television, would recommend it.
I would recommend this to a friendfreezing issues with Roku media players
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well as long as it works. My Roku Media Player stopped responding a few days after one year. I did my online research about Roku, it turned out that Roku encountered a lot of freezing issues with its media players.
No, I would not recommend this to a friendEasy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to obtain TV content and shows to view
I would recommend this to a friendUnable to retrieve spectrum TV due to dispute
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appears to be a great product, but if you are purchasing it for spectrum TV app the app is no longer on Roku, because they are having a settlement problem. The device is okay, but my intent was for spectrum TV.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Casper, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
TV/Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the product, but not so much with the delivery. I was told they would place the TV on the entertainment center and connect, but the guys literally dropped it off and ran.
I would recommend this to a friend- Cons mentioned:Wifi
All the bells and whistles but missing 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing wifi remote which isn't a drop dead but the big thing for me is this only does 2.4ghz wifi. Adding 5ghz wifi would have cost them $1 to put in and they skimped on it. Bad Roku
No, I would not recommend this to a friend - Cons mentioned:Remote control
Roku review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface is awful compared to Apple TV remote. Clunky and feels like a remote from the 80's. I guess it would do for streaming. Not a fan.
No, I would not recommend this to a friend Okay.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps are kind of interesting, but it will blank out about once an hour and sometimes it "jams" , loses the internet connection, and needs to be completely restarted.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good streaming stick although there is a slight delay compared to the competition. FYI- My player came with a faulty HDMI wire. I didnt want to go through the hassle of calling support so I just replaced it with one of my wires.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't do anything. Just on, off, & arrow. No other buttons work. We are able to get Victory Channel, which is why we bought it.
No, I would not recommend this to a friend Not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying lately how to set it up but it’s still telling me that the Internet is not connected so I’m having problems
I would recommend this to a friendSet-up Okay, a little tedious to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set-up wasn't too difficult but definitely more than plug and play. It took me awhile to figure out basic functions to search and select TV programming through the Infinity portal and is not quick. But it serves the purpose otherwise.
I would recommend this to a friendGive connection issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first few days it worked fine. Now Once in awhile when I turn it on it give an error of HDMI I have new HDMI and 1yr old TV. I changed the HDMI port and still acting up.
No, I would not recommend this to a friend7/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought Roku would be a great thing to use but it does the job, I am just not as satisfied as I thought I would be. The background changes on its own, so that’s a downer.
I would recommend this to a friend- Cons mentioned:Remote control
Returned item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustrations with the remote that did not interact with the Wi-Fi. The competitor, the fire stick does that automatically. Additionally very slow operation.
No, I would not recommend this to a friend Be aware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if it’s the roku or the internet service but i have a problem with the picture and words not being in sync. Drives us crazy to have to keep clicking out and back in. Very bad when watching the news and some shows.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went for this instead of fire stick bc of youtube capabilities but it has a sensor that needs to be positioned properly for the remote to work plus youtube and Netflix run slow
No, I would not recommend this to a friend - Cons mentioned:Remote control
No volume button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have a “volume” button on it that I can tell... other than that, it’s good i guess... just another remote..
I would recommend this to a friend