Customer Ratings & Reviews
- Model:
- 3920R
- SKU:
- 6293217
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Don’t waste the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this device is glitchy. 3rd on e of these and eventually all remotes quit and device start acting weird with rolling screen. The remote that comes with it doesn’t have power or volume control which is a change as my other two both had volume and power controls. Many other streaming devices that work better. This one will go in the garbage and I will not purchase another ROKU!
No, I would not recommend this to a friend It's a Streamer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Roku streaming device. It does exactly what it is intended to do. Is it poor? No! it does what it was designed to do. Is it Great? No! it didnt do anything more than what it was made to do.
I would recommend this to a friendupgrade instead
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't work that well, but no returns by the time you conclude that - so don't bother saving $ on this one, save time and upgrade to a streaming stick or better product in the first place.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be okay except it does not have a volume button. What kind of remote doesn't have a volume button.
No, I would not recommend this to a friend didn't work properly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a self employed electrician and needs a media device for a customer. Unfortunate that I had to go through 3 Rokus to get one that works. The first arrived by UPS and appears to be stepped on. The second Ruko device didn't have any audio output through the HDMI port. 3rd is a charm. Who is going to pay for my wasted time setting these Rukos up. Set up is difficult and time consuming with NO technical help available. No phone # for Ruko. Your emails go unanswered as well. Buy the apple product, its worth the money.
No, I would not recommend this to a friendGlitchy and boring
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept crashing and needing to be re-booted. Registration process kept crashing. Finally got it going and it’s not smooth at all
No, I would not recommend this to a friend- Pros mentioned:Ease of use
keeps rebooting....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this roku May 22, 2020 and it was working fine. It was easy to use and everything was right there on the home page app wise. But today 7/9/2020 it keeps rebooting and I don't know why. I unplugged it. I reset the device, looked for possible updates....there was none. maybe it is over heating? Can't even return it as BB only has a 2 week return window. Should have just bought another fire stick instead. Waste of money
No, I would not recommend this to a friend Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not impressed with this unit too hard to navigate around from channel to channel. My daughter says it's the result of spectrum not working with the unit which is done on purpose my spectrum.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Disappointed with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install and great price but store associate failed to tell me that I have to use the TV remote for volume and turn on/off the TV.
No, I would not recommend this to a friend - Cons mentioned:Remote control
missing important features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works well but it doesn't have a power on/off switch for the tv nor does it have volume control. You must use the tv remove for this.
I would recommend this to a friend Roku
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my father who is not tech savvy. He is not able to really work the device however I appreciate the ability to use spectrum tv with the app
No, I would not recommend this to a friendEasy setup for streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup but keeps losing interest connection. We have a great WI-FI connection so after talking to some I.T. people they said this was an ongoing problem with Roku.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. The only channels you get are Roku, and they are simply useless channels. To get to any real programming, you have purchase them.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we'd like to help! While some channels must be purchased or require a paid subscription, many others allow you to watch movies and TV shows for free. Learn more here: https://support.roku.com/article/115004234727
If you haven't already, be sure to check out The Roku Channel! It features over 10,000 hit movies, TV, and 24/7 news at no cost to you. You can also visit Featured Free on the home screen of your Roku device. Click here to find ways to locate more free content: https://support.roku.com/article/208756428.
Happy Streaming!
Roku Customer Advocate
More trouble than it is worth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rogue seemed like a good idea but I found it very difficult to get to live tv. When all was said and done it was just as costly a month as cable. I sold it on Facebook
No, I would not recommend this to a friendaverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not a " ROKU " tv that was automatic as we thought being not Hi Tec savvy . ... even though it showed ROKU on the box ( which was possible IF you payed for it ).
No, I would not recommend this to a friendStill on the fence
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very useful, we've used it MAYBE a handful of times since our purchase date. too many apps need to be purchased for it to be worth the money
I would recommend this to a friendNo power button
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Roku! All remotes need a power button and unfortunately this one doesn’t have one. My other Roku does. I made the mistake of not checking
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Sam! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
We hope you're enjoying your new Roku player. Happy Streaming!
Roku Customer Advocate
Not for me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont really care for this product its not as good of quality as my fire products but thats just my opinion
No, I would not recommend this to a friend- Cons mentioned:Heat
over heats often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product is fine but tends to over heat rather quickly only way to resolve is to take plug out and wait, didn't have problem with regular stick
No, I would not recommend this to a friend Just Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine for someone who doesn’t have a SMART TV or other device, but, honestly, my PS4 is better. But economically, this is an ok, cheaper option.
I would recommend this to a friend