Customer Ratings & Reviews
- Model:
- 3920R
- SKU:
- 6293217
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the program will freeze, the sound will also get very low at times. Can't get all the stations I did with the old one that I had.
No, I would not recommend this to a friendDisappointed no Spectrum app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku itself works fine but very unhappy with current dispute that does not allow Spectrum app to download. That is the only reason I bought a Roku.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Picture quality
didn't work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good picture, but the sound stopped working within the first few minutes. Troubleshooting didn't help. Looking for alternatives.
No, I would not recommend this to a friend Average Streaming Media Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ROKU player is now an average streaming media player. It's better to get the Amazon Fire streaming player, approx. same price but more features.
No, I would not recommend this to a friendNeeds to be very close of modem/router.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Roku concept but this model needs to be no more than 15 feet from your modem-router, otherwise connectivity will be on and off - very frustrating. I wish the BestBuy salesman told me this (my router is quite powerful but is about 45 feet, line of sight, no walls!, from the Roku). I inquired at BestBuy about this and now (too late, it's beyond return period) I am told I should have purchased the Roku Ultra for my situation.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share your feedback with us.
Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some our more helpful connection tips and resolutions: https://support.roku.com/article/213122277.
Other devices currently accessing the network, such as other streaming players, computers, game consoles, and mobile devices may effect the quality of your network connection. You might want to temporarily stop using any such device and check if that makes a difference.
Alternatively, it may also help to manually change the wireless channel. You can find more details about how to executive this linked in the FAQ article above.
We hope this helps!
Roku Customer Advocate
My review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these. They work for what we need. Got tired of getting ripped off from cable. Cut the cord and I am glad I did.
I would recommend this to a friendCord cutting?!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Spectrum but a pain to use. I have figured it out but another receiver would be more user friendly. Don't need the added fee.
I would recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is set on a tv I've had a few years. This device is to be plugged in to the tv via USB port to go on and off with the tv. Surely is not the case for myself. Easy fix (use wall USB adapter and unplug to turn off) Definitely not convenient for something in my kids room. Minus the constant use from always being on, it a good device. All app subscriptions work fine. Quality is fine. I'd recommend if you're willing to deal with the always on issue.
I would recommend this to a friendreplacrd
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok but roku tv better than stick had to replace two sticks since they did not support netflix or prime any longer
I would recommend this to a friendBought this to replace old one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old ROKU stopped working. It was only about two years old. It is frustrating for me to have to control watching tv with multiple remotes but it works well otherwise.
I would recommend this to a friend- Cons mentioned:Heat
Over heats causing issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last one i had lasted 1 year. New one is overheating. I another roku that does not seem to overheating.
No, I would not recommend this to a friend Did not Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay then after 2 days it started to lag and freeze and sometime closes the app which were running. So we returned it.
No, I would not recommend this to a friend- Cons mentioned:Heat
Great streamimg software, poor equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great streamimg software, poor equipment. Device constantly is over heating and shutting down, poorly made.
No, I would not recommend this to a friend Good idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea to substitute for cable.However if you want HBO,etc you have to pay like cable TV.Hard to get local channels other then news.
I would recommend this to a friendGet a different version then this.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pay more for a better version of this. Gets hot. Very slow compared more expensive versions. 3 out of 4 bought on sale are dead. Thought I was getting a good deal at $20 bucks each. I was able to get Ultra for $30 bucks each on sale. Much better product. Never had Roku products die on me except this product.
No, I would not recommend this to a friendProduct worked fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked fine, however, I guess I didn't understand exactly what was included in its service. Most of the good channels and shows cost additional fees.
No, I would not recommend this to a friendGood but the 4K version is more useful
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work so well for Netflix streaming. There were video quality and audio lag issues with 4K content.
No, I would not recommend this to a friendRoku
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about 8 months now and it's starting to crap out a little. Having to restart it at least a couple times a week.
No, I would not recommend this to a friendroku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.review 4 roko tv purchase at best buy by mail because they don't have any store inventory.Go to walmart they have all u want.
No, I would not recommend this to a friendIt’s okay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all Rokus are the same. Good in a pinch but wish I had gotten the more expensive one
No, I would not recommend this to a friend