Customer Ratings & Reviews
- Model:
- 3920R
- SKU:
- 6293217
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Roku good remote junk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is a joke. Remote does not control TV on, off, or volume. Does not turn the Roku off. When the Roku goes off at some time the remote control is not able to turn the Roku on unless it on standby. To turn the Roku on, you have to unplug and replug. If you by a Rouk look what remote comes with it. I can't believe they make a remote so limited.
No, I would not recommend this to a friend Ok features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many glitches No need to say any more. I entered my review and it won’t let me enter it.
I would recommend this to a friend- Cons mentioned:Remote control
no volume control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.should have bought the better roku stick. this one does not have volume control.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear the remote didn't meet your needs. If you're looking for an Enhanced Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have the Enhanced Voice Remote included, choose from the Premiere+, Streaming Stick, Streaming Stick+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
We hope you're enjoying your new Roku player. Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Remote control
It works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the long cord and no volume button. I like the streaming stick better.
No, I would not recommend this to a friend Happy with it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sometime loses signal no idea why since the router is not far away, other than that it works.
I would recommend this to a friendRoku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you have superb internet with no lags or booting you off, thats my only complaint..
I would recommend this to a friendreplacement
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the digits are hard to read. not sure why they always make them in black
I would recommend this to a friendWent with Firestick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned and went with amazon firestick, which has a better and smoother user interface.
No, I would not recommend this to a friendgreat for Apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great for movie apps and for great if you have cable. You can use the Ruko instead of renting a cable box and use the Roku.
I would recommend this to a friendIt’s over rated.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected something different. It offers old programs and movies I have already seen. Turning the system on and off is strange.
No, I would not recommend this to a friend- Cons mentioned:Heat
Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over heated within a couple of months. The replacement worked much better
No, I would not recommend this to a friend Good streaming device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device, but always check if you are getting the most appropriate for your needs.
I would recommend this to a friendAnother way to watch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is unit is just ok, but there is no way to directly access standard TV channels, you must scroll through the menu.
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't completely impressed using this. Ended up with streaming service
No, I would not recommend this to a friend- Cons mentioned:Remote control
No TV functions on remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item did not have any functions for the TV on the remote. No on/off or Volume for the TV
No, I would not recommend this to a friend Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because the remote was not a RF remote but was instead a IR remote. I wish Roku would state this on the box itself.
No, I would not recommend this to a friendWorking good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother as a gift she likes it but would like something that didn’t need plugged in.
No, I would not recommend this to a friendWorks well but not as good as other Roku models
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works great but I don’t like that it can’t be kept behind the tv, out of sight, like Roku’s other models.
I would recommend this to a friendRoku
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the fourth time purchasing a Roku Product. This one lasted several months.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to setup but not a huge difference between the premiere and express models.
No, I would not recommend this to a friend