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Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 9,758 reviews
  • Rated 2 out of 5 stars

    No Spectrum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stream the Spectrum Cable app which is why I purchased. I was told by my cable installer AND the Best Buy salesman that it did. As of mid December Roku and Spectrum cannot agree to terms. Existing users are grandfathered, go figure.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Fuzzy, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.

      To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Cable alternative

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have lost internet connection several times. Can be pricey when you start adding all the channels.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would never buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a geek set it up and I still cannot reliably get a picture on my screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    I RETURNED ITEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE REMOTE HADE NO ON OFF SWITCH OR VOLUME CONTROL

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bab, but... new model better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned for new model with TV controls on the remote

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I have nothing to compare the product to. It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Romulo I purchased so I can’t say anything other than it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku media player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker well initially. Fragile wiring torn off the electric plug within a month

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device in my opinion should have an option for wired connection not just wireless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be nice l, but not sure if it is that great. Or may be or just user functioning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We've had for a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had roku for a long time. Love it. We took this back and switched to a firestick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku does not have as good of an antenna as the smaller Rokus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rocku

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average apps are availble, it can make your tv almos smart

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that you have to go back to start just to change channels or the next app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work out of the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after returning a Roku Express that I had purchased a day earlier that wouldn't connect to the wifi. This and the express will only connect to the 2.4ghz feed and each recognized the signal and had good strength. I tried connecting to the internet and it wouldn't connect. I changed tv's and put this premiere 6" from the router. It still wouldn't connect. My phone, printer, and other devices that connect to 2.4 or 5ghz had no trouble connecting to either feed. I got 2 bad Roku's in a row. I may buy a Roku box that can connect to the 5ghz feed but I don't like spending the extra money because it's connecting to a tv with a 1080p capability so I was hoping the cheaper product would work. I

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the remote functions and operation. Not happy with the wireless capability.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    rokus on rokus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for a friend. I've heard no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    .............,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected..........................................

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Rays, thank you for your review. Customer feedback is incredibly important to us as our team is always on the lookout for new ways to improve our products.

      If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our Support team on our website at support.roku.com.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great product so now i dont have to run out to buy a smart tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roko

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard unit for an old non smart tv. Works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short range

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes doesn’t work. I have to hold it right up to the tv.

    No, I would not recommend this to a friend