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Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 9,758 reviews
  • Rated 3 out of 5 stars

    Roku streaming box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but would like it to be able to take a cat5 line

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a ittle slow getting some channels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little slow getting some channels when selecting a different channel.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Broke within 4 months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi stopped working. I have done all the things that Roku said to remedy this and none of them work. I've searched the web and tried other remedies also. This one proved itself to be a piece of junk..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doing its work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not friendly, a bit complex to activate . Took my kid to activate more than 30 min

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Poor wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the wifi of this product. Always disconnects even though my wifi is 10 feet away. I use the wrt3200 and tried different channels on my router. It also only uses 2.5Ghz frequency. I returned this product back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent streaming device, I’m new to the Roku platform kind of a learning curve.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TITLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I bought it for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Thanks so much for your review! We hope that you continue to enjoy the product and invite you to visit us online at support.roku.com if there is anything we can help you with along the way.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Like Audio option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product feels slow compared to other devices. Audio options are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a nice streaming stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it aside from the fact that I can’t use twitch on it anymore

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    overkill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was more than i needed for the problem. take it or leave it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Streaming Roku

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with our TV since we did not have a smart TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    have not opened

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still in box ,i forgot to return within 14 days.picture dark on other model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rookue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great way to be able to watch other tv programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much, but my mother is happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing Buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but there is no on/off button or volume button.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is to expensive and not alot you can do...very limited

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the basic Roku boxes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, when it works. After less than 6 months, it started acting up ... hanging, losing sound, various glitches that would force a reboot. Now, a year later, it happens at least once a day, sometimes multiple times. Wish I had returned it while still under warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Disappointed with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing- recurring sound problems have had to reset and then comes back; thought remote had volume on it but it doesn’t; keeps disconnecting from internet - really expected better - considering returning if policy allows

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unimpressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of in app purchasing. Not impressed at all with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's not what I thought it would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I thought it would be . That is all that I am saying

    I would recommend this to a friend