Customer Ratings & Reviews
- Model:
- 3920R
- SKU:
- 6293217
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.
This summary was generated by AI based on customer reviews.
I don't need it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know my TV was a smart TV. I don't need the Roku. Just can't figure out how to return it.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup code did not work said to call Called and they wanted $49.99 to register and set up! No thanks!!!!
No, I would not recommend this to a friendNot what I had requested
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No purpose in having this particular model. Thanks to the not knowledgeable sales associate at Best Buy
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible with Xfinity. It just stopped working. I’ll stick to the chrome cast
No, I would not recommend this to a friendRoku removed Spectrum TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku removed Spectrum TV just before Christmas. This is upsetting, all over money.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
Lower Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped properly working during the summer. Worst experience I had with any Roku.
No, I would not recommend this to a friendStopped working after 1 week.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item just stopped working altogether. Purchase at your own risk.
No, I would not recommend this to a friendGo with a fire stick
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a roku 2, 3, and decided to give this a try. Ended up returning for an amazon fire tv stick.
No, I would not recommend this to a friendbest item I've ever bought for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.plan on buying three more. For my children. Works well on my unsmart television.
I would recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy calling to Roku problem setting it up they said it would cost 90.00
No, I would not recommend this to a friendSomeone must have stole the product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Someone stole the product out of the pack :/ never got to use it. Oh well
No, I would not recommend this to a friendNo longer compatible with Spectrum Cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because it is no longer compatible with Spectrum Cable
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Diego, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
Not as good as I had hoped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this product and wished I had done more research.
No, I would not recommend this to a friendDOES NOT WORK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.drops the signal ALL THE TIME DO NOT BUY. WASTE OF MONEY AND TIME
No, I would not recommend this to a friendnot what was needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after the purchase, found it was not IR capable. Made the logiteck remote useless.
No, I would not recommend this to a friendDoesn’t work with Eero router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with Eero router. Wish I knew that before buying it
No, I would not recommend this to a friendavoid this model
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after just 3 months the sound has gone out and is no longer returnable.
No, I would not recommend this to a friendCost more money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You must pay for individual channels. This was not how it was explained.
No, I would not recommend this to a friendroku premiere 4k streaming media player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not compatible with my tcl tv even though it said it was.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work and costs additional money over my cable bill. Need to return it
No, I would not recommend this to a friend