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Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 9,758 reviews
  • Rated 1 out of 5 stars

    Doesn’t work anymore.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while. Now it won’t connect to the internet anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ruko

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good ruko stick to watch TV at home sports

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product kept breaking. This version of Roku is unstable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because i was told this had 5g network.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using for 2 weeks, noise starts. Will return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not going to use it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I can return it when you refine normal operations

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not purchase this item. It never worked properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IT DID NOT WORK AS PROMISED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not download any content although we tried multiple times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was horrible.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a terrible piece of equipment. Would never recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD BAD BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WORST ROKU EVERRR. DONT BUY IT. SLOW FREEZES HORRIBLEEEE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    see below. What do you want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not attempted to install, still working on Echo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great option for tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device if you want to cut the cost of cable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned for firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love firestick accidentally purchased rocky at first

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ):

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work well for me at all. Had to return it :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easy to install and user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a variety of channels and movies to choose from

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ROKU review..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Extremely pleased w/ROKU devices,they're easy to install&provide several options!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works as expected and plenty of things to watch thru ROKU

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tiny beast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is simply put, a beast. I was putting up with the slow and clunky "smart" features of my TV and resigned myself to that fate when I was at my brother's place and saw him using an older roku that was running circles around what my TV could do. A quick trip to Best Buy later and I got this unit and couldn't be happier. Dead simple to use, super fast in doing its thing, and the number of available channels is crazy. Don't settle for the garbage interface built into your TV. Use this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    cut the cable cord and not looking back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my cable box with this roku unit and am very happy with results. Connected on same HDMI cable that cable box was hooked up to AV receiver with. I think picture quality is better and audio actually passes Dolby Digital + and DTS, cable box would only pass DD. Simple set up and program/movie viewing options are great. Subscribed to Directv Now and while their interface (menus and guide) is a little difficult at first, you get increasingly comfortable with use. Wish I would have done this sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an OLD Roku that sits in our guest bedroom. The old one was slow and hardly would connect to my network. This new unit is fast and easy to setup and connects quickly to the network. The price is really good especially to hook to a 4K tv. This is my 5 th unit, not because the old ones broke, but needed to upgrade them to a faster speed and to load the new software.

    I would recommend this to a friend