Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 9,758 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essy to set up and install favorite apps, able to run the xfinity stream app which eliminates need to pay for extra comcast box saving money, good sensor with sticky tape to place on flat surface of tv, only negative is lack of power button to turn Roku/TV on and off with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resorted to Buying for HBO Access on New LG 4K TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the sixth Roku device we've had in our household. However one of the previous five supported 4K resolution. We bought a LG 4K TV from Best Buy earlier this year and were disappointed to find that LG does not offer an app for HBO within their WebOS platform. So rather than using an older Roku with 1080p resolution on the new TV, I bought this newer model that supports 4K instead. Roku has great hardware, application support and operating system. I really like the grippy texture on the remote of this Premiere model. I also like that it came with a wall adapter for power and I don't have to wait for it to boot up like other models do when drawing USB based power after the TV is turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift for my non tech older sister. I found this Roku streaming player very easy to setup. I also found with some instruction and patience, my sister understood how to use. She now enjoys Netflix and Prime content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son’s non-smart TV, it hs a great selection of channels for kids like PBS, and with its easy to use interface, makes a great smart platform for any non-smart tv. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works Great.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I wanted to cut the cord and the people at Best Buy recommend this product for it's easy and low price. It has worked perfectly. I would totally this product again. Thanks Best Buy for helping me make this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well. Fast response

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works faster than previous models changing streaming channels. Smaller size as well. Very nice option of powering unit from USB port on Television. This allows one less cord to a wall outlet or powerstrip

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product. Great Price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the Roku Premiere. We made the switch from cable and weren't sure how we would like it but we actually prefer the roku to cable. I would definitely recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Roku model 3920R

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Awesome!!! First one I purchased.I gave it as a gift for Dad's day. He luved it!! Unfortunately this model doesn't come with volume co ntrol on the remote. Which I didn't realize that.You control it from the screen. Other than that it's purty Awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy to setup!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have other Roku devices in the house and this was easy to setup just like the others. Plug in the included HDMI cable and USB power, go through the setup process and you are good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for streaming, lots of apps, speedy software and hardware, a must if you look for an easy and solid streaming experience. Less customizable than Android but feels more speedy and developed overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Works Okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this I told the sales person that I had dishtv they told me I needed a Roku. As it turns out I needed a fire stick to be able to stream from my DVR. It still works, but I can only stream programs from the internet, and not my dish account. So make sure you get the right one. Other wise it work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and operate.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first venture into Streaming and I was surprised how easy it was to connect to the TV and internet. It gives you a good assortment of venues at a reasonable cost with others that are free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy At Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku is a great investment...and should be purchased at Best Buy and not a warehouse store...to be sure you get the latest model. Easy to set up, great tech assistance, and so much ability to grow as a Roku is expanded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    it does the job

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all an all it is working well, good 4k display easy scrolling but one thing i did not like about this device is that if you are big on youtube videos well this device freezes while i am watching youtube and screen gets frozen lines and i have to restart the device so i watch youtube on my smart tv.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good Streaming Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great value, my only gripe is the remote, as it feels cheap but you do get what you pay for. The software feels a little slow, but that can be improved with updates in time.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    It is a good unit.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Roku is a good unit does not over heat and My wife has binge watched shows that the run time is just over 1 hr. It has been on for up to 10 hours on some days. Just wish it did not cost so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple, good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the original Roku, which was slow and nearly drove us crazy. Works great, fast but exactly like the older model plus 4k capability. Haven't watched anything 4k so I can't vouch for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - so easy to install and set up. Now I can enjoy my streaming platforms on a big screen. So much to choose from and a good variety. Should have purchased much sooner than I did

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device if you own an old LCD none smart tv. Just make a Roku account, set it up and your tv becomes smart automatically. Got it on Black Friday, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku was very easy to set up. I am in my 60's and was able to set up the Roku with with wi-fi. The Roku made the TV a smart TV with so many more viewing options.

    I would recommend this to a friend