Customer Ratings & Reviews
- Model:
- 9102R
- SKU:
- 6424779
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Streambar's impressive sound quality, ease of use, and compact size. Many also praise its seamless streaming capabilities and the convenience of the included Roku and remote control, which can also operate their TV. While some users wish for Bluetooth and an Ethernet port, the positive feedback on sound and ease of use outweighs these concerns. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Sound goes out
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Roku stream bar that the sound has been messed up. Ive replaced chords and lines so i could elimiate that as being an issue. I will now be returning it AGAIN and requesting to exchange for a different device.
No, I would not recommend this to a friendOverall good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn't as good as the TV we have it hooked up to.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Mary, thank you for your review. We appreciate your feedback and will be sure to pass it along to the product team.
For optimum sound performance, ensuring you have proper placement is key. Be sure that the front edge of your Streambar is flush with the front edge of the shelf it’s placed on. You'll also want to avoid placing it inside a closed space like a cabinet or TV stand.
As an additional tip, you can fine-tune your listening experience by adjusting settings like sound modes, speech clarity, and volume modes. This should help to tailor the audio settings to your liking.
If you're looking for immersive surround sound, we offer Roku Wireless Speakers that can be added to the audio system.
We hope this helps!
Roku Customer Advocate
Roku bar just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. Just ok. Audio just mediocre. For the price.
I would recommend this to a friendTERRIBLE! DO NOT BUY!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product!! It stops working and then you continuously have to restart it. The volume cuts out,the video freezes. When you try to contact roku support they just run you around in circles on their website.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi George, thank you for sharing this information. It sounds unusual. Is this issue occurring on more than one app? If you haven’t already, I recommend uninstalling and reinstalling the affected app. Additionally, it’s a good idea to double-check your cable connections or try using a different HDMI port on your TV.
If you're interested, you can check if your device is eligible for a replacement under the 1-year limited warranty. Please visit https://support.roku.com/contactus and select the option that says, "Questions about returning my Roku device or managing my order," so we can determine if your device qualifies for a replacement.
For more information on warranty returns and replacements, please check our helpful FAQ here: https://support.roku.com/article/208757058. Thanks! Elmer Roku Customer Advocate
Sometimes OK, Often not.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is Ok. Too small for base sounds. The problem is regular drop outs from the router/modem. Constant re connections and the device is only about 12’ away. The on off button drops off for the SONY Bravia TV it is connected to requiring constant reconnections. Do not recommend.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share your feedback with us.
Signal strength can vary due to factors and we're here to help! We recommend visiting our FAQ article to walk through some our more helpful connection tips and resolutions: https://support.roku.com/article/213122277.
As a tip, you can check the strength of your internet connection by going to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection, to be sure that your signal is strong enough.
If your router and Roku device both support 5GHz, you could also try connecting to the 5GHz wireless network for improved network strength.
We hope this helps!
Roku Customer Advocate
Not a great soundbar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as nice as I thought it would be. Glitchy and slow to switch between apps. Sound quality is not as great as they would lead you to believe. I use Roku devices in all rooms of my house and this is my least favorite. It functions, but if you're looking for a nice sound bar, this isn't it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thank you for your feedback. For optimum sound performance, ensuring you have proper placement is key. Be sure that the front edge of your Streambar is flush with the front edge of the shelf it’s placed on. You'll also want to avoid placing it inside a closed space like a cabinet or TV stand.
As an additional tip, you can fine-tune your listening experience by adjusting settings like sound modes, speech clarity, and volume modes. This should help to tailor the audio settings to your liking.
If your device is still having glitchy tendencies, please send us an email at so that we can work with you directly. Get started here support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
I now have Bluetooth tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. I purchased to fix sound fluctuations (no more super loud annoying ads!) and also to add Bluetooth to my tv. I am very satisfied with my purchase.
I would recommend this to a friend- Pros mentioned:Sound quality
Roku Streambar Resets every 3-4 mins.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product a week ago. It kept resetting itself after 3-5 mins. Video audio quality was outstanding when it worked. Tech support was of no help other than to say return the product.
No, I would not recommend this to a friend Confused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving this a 2 not because of the quality of the Steambar but because I can't get the darn thing to work with my Frontier cable. I am pretty good at this stuff, but this one has me baffled.
No, I would not recommend this to a friendLots of promise no longevity
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and my first impression was it was a great devIce but about 2-3 months in it started to sound like a speaker was blown on it I played with the settings no improvement. Contacted customer service they eventually agreed to replace in. Second unit worked great at first but now several months into the replacement I’m having the same issue. I love Roku devices but would not recommend it to anyone
No, I would not recommend this to a friend- Cons mentioned:Ethernet port
Less features than Roku Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Odd choice that this lacks the ethernet port and micro SD card expeansion and remote finder on a more expensive device than the Roku ultra. Dealbreaker
No, I would not recommend this to a friend Love this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My smart tv isnt as “smart” as id like. Some apps werent available to my surprise. Thankfully, the dvd player is smarter, so i can access the apps through it
I would recommend this to a friendNot great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting better sound quality. Sounds good not great.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello, thank you so much for your feedback. For optimum sound performance, ensuring you have proper placement is key. Be sure that the front edge of your Streambar is flush with the front edge of the shelf it’s placed on. You'll also want to avoid placing it inside a closed space like a cabinet or TV stand. As an additional tip, you can fine-tune your listening experience by adjusting settings like sound modes, speech clarity, and volume modes. This should help to tailor the audio settings to your liking. We hope this helps!
Roku Customer Advocate
And I bought 2 of these…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Roku but I also use an antenna for local channels and getting the remote to work for the TV has been quite a battle. The sound is subpar in my apartment and the AirPlay from my iPhone has presented some challenges as well
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thank you for your review. We appreciate your feedback and will be sure to pass it along to the product team.
For optimum sound performance, ensuring you have proper placement is key. Be sure that the front edge of your Streambar is flush with the front edge of the shelf it’s placed on. You'll also want to avoid placing it inside a closed space like a cabinet or TV stand.
For your remote troubles, we may recommend enabling CEC. This allows commands to be shared between devices over the same HDMI connection as audio and video, letting you control common functions of different devices without having to juggle remotes. We have more details available on our support site: https://support.roku.com/article/360034303013.
We hope this helps!
Roku Customer Advocate
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of junk and if you read the online reviews you will find most people have had a problem with them losing the center channel sound at some point. Now is nothing more than a paper weight.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Dawn, this sounds unusual, and we're here to help. Please visit us online to contact our customer support team at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Thanks! Bernie, Roku Customer Advocate.
Roku Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works well, but there is very little bass
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for your feedback! For optimum sound performance, ensuring you have proper placement is key. Be sure that the front edge of your Streambar is flush with the front edge of the shelf it’s placed on. You'll also want to avoid placing it inside a closed space like a cabinet or TV stand.
As an additional tip, you can fine-tune your listening experience by adjusting settings like sound modes, speech clarity, and volume modes. This should help to tailor the audio settings to your liking.
We hope this helps!
Roku Customer Advocate
No bueno
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT a great soundbar at all. My tv speakers were actually better. Does the trick in syncing with the tv and helping navigate the apps on a smart tv, but sound quality is lacking.
No, I would not recommend this to a friendHorrible electronic buzzing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steambar sounds worse than just TV speakers. A electronic buzzing sound emits from the streambar. Tried multiple ways to get a response from Roku support over 4 days. Returning this device today and going to get another brand. I'm done with Roku!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this doesn’t sound like a typical experience and we’d like to learn more. Please contact us at customer.advocate@roku.com and we can help to escalate your support ticket to a member of our specialized team. Please be sure to mention this review and your device ID number.
We hope to hear from you soon!
Roku Customer Advocate
Choose anything but a Roku -A once loyal Roku user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a loyal fan of Roku devices since they came out purchasing for friends and family over the years. This was an upgrade for one of my units that I kept receiving emails from Roku regarding stating it was going to soon be unsupported. Soooo I went out and got this stream bar. First let’s start with the installation which should have been extremely simple. There was an issue with part of the compatibility on my TV so I called tech-support. They were less than helpful and told me to return the product but while I was on hold I decided to just push really hard and realize that’s all it needed the product actually did work with my TV And customer support was just incompetent. While the stream bar did connect I then found that the remote was defective. Back to customer support, the rep man’s claimed how batteries worked. I simply explained that I had to push the back of the remote and bang it against my hand for the batteries to connect explaining how batteries really do work. They stated they would send a new remote. It took two weeks and I had an on working stream bar for that entire time and no access to any of my channels. Once the remote finally did show up I am very disappointed in the sound quality or what I paid for. I wish I would have stayed with a simple Roku player. It’s a big thumbs down for me. Roku has lost my business as well with their horrible tech and customer support. They clearly do not want loyal customers. Find anything but a Roku.
No, I would not recommend this to a friendIts ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you looking for volume(sound) don't try this without extra speakers and subwoofer. Its liw.
No, I would not recommend this to a friend