Customer Ratings & Reviews
- Model:
- 9102R
- SKU:
- 6424779
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Streambar's impressive sound quality, ease of use, and compact size. Many also praise its seamless streaming capabilities and the convenience of the included Roku and remote control, which can also operate their TV. While some users wish for Bluetooth and an Ethernet port, the positive feedback on sound and ease of use outweighs these concerns. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Roku Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok from the bar but the roku device itself is very slow. lots of hesitation and glitches while streaming.
No, I would not recommend this to a friendhangs up on ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hangs up on ads! ??? No matter what streaming service I was using. Had it for a few hours returning it tomorrow.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Don't bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great and loved it until it just stopped working. Can't even return it because it's been 1 month too long. Just get a black screen.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're so happy to know that you loved it initially! Nevertheless, this does not sound like a typical experience and we’d like to learn more. Please email us at customer.advocate@roku.com so that we can assist you directly.
Or, if you'd prefer, please visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement. We're always here to help.
Thank you!
Roku Customer Advocate
Tinny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with sound quality. Tinny and not much of an improvement over the tv speaker
No, I would not recommend this to a friendI love m’y Roku speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. Able to connect other devices via Bluetooth easily and effectively
I would recommend this to a friend- Pros mentioned:Sound quality
Nice soundbar but the videos will not play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is pretty nice, however the videos aren't playing on any of my TV's. Roku support has been slow to fix the issue. Frustrated.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Lamont, thanks for sharing. This certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email at customer.advocate@roku.com so that we can take a look at your situation and escalate the ticket as needed.
Be sure to mention this review along with your Roku device ID. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Streambar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough sound for us---tried it in a very small apt iving room with new 43" tv---will use soundbar Needs a little more oomph!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thank you for your review. If you're looking for an immersive surround sound we offer Roku Wireless Speakers that can be added to your audio system.
For optimum sound performance with your Streambar, ensuring you have proper placement is key. Be sure that the front edge of your Streambar is flush with the front edge of the shelf it’s placed on. You'll also want to avoid placing it inside a closed space like a cabinet or TV stand.
We appreciate your feedback and will be sure to pass it along to the product team.
Happy Streaming!
Roku Customer Advocate
Sounds awful after a few months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound got super distorted after using it for about 3 months. Ive seen alot of complaints similar to this wih no solid solution
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we're concerned to read about your experience and we'd like to help. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Roku + soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the extra $30 you get a soundbar, it is not great but better than the speakers in the tv
I would recommend this to a friendGood Roku unit to take on trips.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a good unit for traveling and this is great for that.
I would recommend this to a friendIt's Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on Roku Streambar #2. The first one audio died within 2 months (got it for Xmas 2021) & it too stopped working. Bought a separate ARC audio cable since the one that came with it was faulty. 2nd streambar has the audio repeatedly cutting out. Also extremely slow. Garbage. Wish could give 0 stars
No, I would not recommend this to a friendNot worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1yr. Speakers are blown, tried everything Roku recommended for fix, but nothing worked.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi CMK1, this certainly isn’t the kind of experience we’d hope you would have and we are here to help.
Please visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement.
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Roku Customer Advocate
No video pass through
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to use this for my Xbox series S and pass through video to my monitor. It only has one HDMI out so it cannot do this.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we offer a helpful FAQ article for those users who are trying to connect their Streambar to a game console here: https://support.roku.com/article/360034304013.
The HDMI-ARC is needed to send audio & video from the Streambar to the TV and at the same time send audio from the tv to the Streambar. If you just want video to go the monitor and have the audio stay with Streambar, you should be able to do so by using the single HDMI port.
If you're still having troubles, we recommend checking out our Roku Community, where users like yourself help to answer each other questions. Get started at https://community.roku.com.
We hope this helps to get you up and streaming!
Roku Customer Advocate
It's a dud
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Roku device Ive had, it stops, the volume will suddenly drop, it will stop captioning even when its set to continuous, and it keeps taking me to Roku app when i close the app I was watching. I wish i had my old Roku box, i never had any problem with it!! We hates this one Precious.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass speaker blew up after a few months, I wouldn't recommend it
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Hector, we're sorry to read about your experience. Have you had a chance to reach out to our customer support team? Visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement.
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Roku Customer Advocate
Roku Sound bar great until...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked great for the first 6 months. A streaming device and sound bar? A 2 for 1 deal! But, not even a year old and I now have weird buzzing on crackling sound on every app. apparently its a common issue on this device. For that 1 star. Very disappointed in the product.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we're always here to help! Have you had a chance to reach out to our customer support team? Visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement.
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Thanks!
Roku Customer Advocate
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product at all I don’t even think it lasted 2 months in my Household
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Gerard. Thanks for sharing! If you have questions or issues with your Roku, you can visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No way to fix sound sync issues, without turning off all the things I bought the streambar for. Internet connetion is not Rokus best as stated.
No, I would not recommend this to a friendGood sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good I had no problem setting up it salud a great too
I would recommend this to a friendRoku w/wireless speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not hook it wireless to TV. Also after use of listening to music for price paid sound like speaker blew out.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, help has arrived! Our Support site has a suite of helpful FAQs and online video tutorials. You can get started with a step-by-step walkthrough of the setup details here: https://support.roku.com/article/360050034473 or watch a video tutorial here: https://youtu.be/iOdVugzk3F8.
Otherwise, feel free to contact us so that an agent can assist you directly: https://support.roku.com/contactus. Be sure to and mention this review and your Roku device ID number so that we can best assist!
Roku Customer Advocate