Customer Ratings & Reviews
- Model:
- 9102R
- |
- SKU:
- 6424779
Customer reviews
Rating 4.6 out of 5 stars with 2212 reviews
(2,212 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Streambar's impressive sound quality, ease of use, and compact size. Many also praise its seamless streaming capabilities and the convenience of the included Roku and remote control, which can also operate their TV. While some users wish for Bluetooth and an Ethernet port, the positive feedback on sound and ease of use outweighs these concerns. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Streambar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get Alexa to work. Sound is not as a sound bar should be.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this soundbar. We thought it was compatible with our Roku speakers but it was not compatible.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thank you for sharing. The Streambar is designed to work seamlessly with the Roku Wireless Speakers. As a tip, be sure that your Wireless Speakers are not paired to another Roku host device (such as a Roku TV). Press and hold the Reset button on the back of the speaker for 10 seconds, and then listen for audible instructions to try pairing again.
You'll also want to avoid installing your wireless speakers near other wireless devices like your wireless router or a microwave. It is best to have a direct line of sight from each speaker to your Roku host device with no electronics, metal, or concrete obstructing the path.
For more detailed troubleshooting information and tips, visit us online here: https://support.roku.com/article/360011606153
We're always here to help! Send us an email at [email protected] and be sure to mention this review and your device ID.
Thank you!
Roku Customer Advocate
Rated 1 out of 5 stars
Buy something else!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Constantly buffers, glitchy, crashes frequently. A lot of snap, crackle, and pop during playback.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Bernie. This sounds unusual, and we're here to help. Please visit us online to contact our customer support team at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Thanks! Roku Customer Advocate.
Rated 1 out of 5 stars
Don't buy it.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase this again. Constantly reboots itself or just turns off by itself. I have all the updates and overheating isn't a possibility. Roku's troubleshooting is unhelpful at best. Look elsewhere for a quality product, this isn't it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this doesn't sound quite right and we'd like to help, if you still have the device.
Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Rated 1 out of 5 stars
Junk-Connection keep disconnecting ErrorCode 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After spending over 15 hours to try to setup it up, I gave up. This junk box can not stay connecting to the WiFi even though I put the wireless router next to it during the initial setup. I think the firmware ROM is not big enough to hold the newly updated software. Or the wireless hardware in this Streambar has problem.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, we're sorry to hear about your troubles. We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent.
As a tip, we have a helpful FAQ article here that may help: http://go.roku.com/connectivity. This page will provide you with common concerns, troubleshooting, error codes, and recommended actions.
Thanks and talk soon!
Roku Customer Advocate
Rated 1 out of 5 stars
Doesn't work with youtube TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, the sound quality was terrible, might be something in my settings, but when I tried opening youtube tv, it kept freezing, long story short, this unit isn't compatible with youtube tv, so if you use youtube tv, don't buy this stream bar, wish I had done some more research.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish I could rate zero stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. We purchased and set up and it didn’t work from set up. Apps would not open. The screen kept flashing. I expected much better from this brand. I will be returning and not exchanging. Not worth another headache.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jeannette, this is certainly not the kind of experience we'd hope for you to have and we're here to help!
It sounds like there could be handshake issue between your player and the TV. First, always be sure to use the HDMI cable and power cord that come included with your player as not all cables are created equally. We'd recommend utilizing a different HDMI ports on the TV, and trying a different TV in an attempt to isolate the issue.
Don't hesitate to contact us directly if you're in need of any more assistance. Visit support.roku.com/contactus to connect with an agent via live chat or email.
Thank you!
Roku Customer Advocate
Rated 1 out of 5 stars
High hopes... Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to work okay, but would show red light on display. Info was scant, but seemed to be an overheating issue.. The device was sitting in open air, so no clue how it could be overheating unless a design flaw.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks for your feedback. If you are receiving an on-screen error message indicating that your player is too warm, we invite you to visit: go.roku.com/tempcheck.
As a reminder, you may want to try finding a cooler location for your Roku player. For example, avoid placing the unit in direct sunlight, or inside a cabinet (or other enclosed space). Similarly, avoid placing the unit on top of other electronic devices such as cable boxes, routers, or audio/video receivers, as these also tend to emit heat.
If your issue persists, please send us an email at support.roku.com/contactus so we can help. Thanks!
Roku Customer Advocate
Rated 2 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this sound bar for my bedroom. So far, so good.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello, thank you for your review! We're thrilled to know that you're loving the Streambar and appreciate you sharing.
If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Rated 1 out of 5 stars
Save your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not worth the money. I used it only a couple of times and then it starting acting crazy. I tried to reset it but it will not reset
No, I would not recommend this to a friendRated 1 out of 5 stars
1/2 working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is not working. I kept the soundbar. I ordered a remote for somewhere else
No, I would not recommend this to a friendRated 1 out of 5 stars
We returned it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to help out our 55" tv. Alas, the soundbar sounds like audio coming from inside an empty soup can. Bummer.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks so much for your review. We’re happy to hear that you enjoyed the product overall but sorry to know that it did not meet your needs. Our team is always on the lookout for new ways to improve our products and we’ll be sure to pass your comments along to our product team.
Thank you!
Roku Customer Advocate
Rated 3 out of 5 stars
not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't perform as expected /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely over priced sounds like crap better of buying Roku and sound bar seperate
No, I would not recommend this to a friendRated 1 out of 5 stars
To be used only with TCL TV apps.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays audio from streaming apps on the TV just thing, but causes an echo when playing from a cable box or console connected to the TV. To be used only with TCL TV apps.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Happy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't sound good and was over Priced compared to other products similar to this one
I would recommend this to a friendRated 1 out of 5 stars
Roku remote
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first purchase the speaker didn't work I returned and now after 6 months the remote not working
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Dettmer, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email so that we can work with you directly at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Rated 1 out of 5 stars
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a real sound bar…………;;;;;;;;;;;;;;;;;;;;;;;;;;;
No, I would not recommend this to a friendRated 1 out of 5 stars
Got what i paid for
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased months ago and still unable to connect…instructions were very minimal and unclear, no way to contact human roku agent, was a total waste
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Oh no! We're always here to help, MJJohnson. Our Support site has a suite of helpful FAQs and online video tutorials on our support website. We recommend starting here for your Streambar: https://support.roku.com/article/360049264634.
However, if you're in need of any more assistance, your product offers live agent support. Visit support.roku.com/contactus to connect with an agent via live chat or email.
Thank you!
Roku Customer Advocate
Rated 2 out of 5 stars
Terrible sound. Don't do it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. I sat down with my family to watch a movie with the new sound bar, and they all started laughing at how bad the sound was. Definitely did not sound better than my TV. The idea of an integrated Roku and a single remote is great but as a sound bar, don't do it. I took it back to Best Buy and got a $150 Vizio sound bar with small subwoofer M215A-J6 and wow, so much better.
No, I would not recommend this to a friend











