Customer Ratings & Reviews
- Model:
- 9102R
- SKU:
- 6424779
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Streambar's impressive sound quality, ease of use, and compact size. Many also praise its seamless streaming capabilities and the convenience of the included Roku and remote control, which can also operate their TV. While some users wish for Bluetooth and an Ethernet port, the positive feedback on sound and ease of use outweighs these concerns. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Doesn’t Work Properly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t load any of the streaming apps it has one it just constantly goes back to the Home Screen after opening an app.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jack, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email so that we can work with you directly. Get started here support.roku.com/contactus.
It's important to make sure that your device is on the newest software update. And if this is only happening on one isolated app, you may want to try uninstalling and reinstalling that channel to your device.
Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
- Pros mentioned:Ease of use, Sound quality
Rich bass, clear mids, no lag between apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yoooo, small, competes with my Sony AND LG, POWER is REAL with this one. If you in an apt or shared wall of skip the large one or the sub, but ONLY because this bad pot has SUCH rich bass!!!! The ease of set up has improved an the delay in the unit is gone. NO LAG!!! It comes wireless but the right USB adapter can get you wired up easily....tbh it’s survived a 6 foot all (my Apollo is 3.5yrs) and no marks, and no change in performance! Well done, this is a win with my projector!!!
I would recommend this to a friend frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will return this, it won't work with my Sony Bravia TV. I used the help section on the Roku site, called five times, got zero help.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks so much for your review. Please know that any HDMI-ARC input should work for your player. Without an HDMI-ARC port, we've included an optical cable to be used with older TVs.
It sounds like you've tried the troubleshooting listed in our FAQ article here: https://support.roku.com/article/360050034473.
To reach a member of our support team, you'll need to complete the options at support.roku.com/contactus.
We look forward to getting you up and streaming!
Roku Customer Advocate
Disappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a few months. I can’t figure out how to exchange. I’m disappointed because I used to love roku products
No, I would not recommend this to a friendWasn’t for me!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t care for this product. Once installed you have no control over TV speaker and it didn’t sound so good. Returned same day.
No, I would not recommend this to a friendBig mistake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this online Jan 17, 2021 and a few days ago it no longer works. Spent a lot of money for a product that we can't use. Total waste of money.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email at so that we can work with you directly. Get started here support.roku.com/contactus and be sure to mention this review along with your device ID. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Good until bad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really cool at first but now im getting static sounds when there is base. Is there a fix for this? Can i return it?
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ty, thanks for reaching out. Have you had a chance to reach out to our customer support team? Visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement.
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Thanks!
Roku Customer Advocate
ROKU Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I wanted it for, but nothing exceptional or above and beyond the basics.
I would recommend this to a friend80's TVS sound better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just Don't! Had they not ran out of the regular ROKU, I never would have bought this. Taking it back soon!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Micah, thank you for your review. We appreciate your feedback and will be sure to pass it along to the product team.
For optimum sound performance, ensuring you have proper placement is key. Be sure that the front edge of your Streambar is flush with the front edge of the shelf it’s placed on. You'll also want to avoid placing it inside a closed space like a cabinet or TV stand.
As an additional tip, you can fine-tune your listening experience by adjusting settings like sound modes, speech clarity, and volume modes. This should help to tailor the audio settings to your liking.
If you're looking for immersive surround sound, we offer Roku Wireless Speakers that can be added to the audio system.
We hope this helps!
Roku Customer Advocate
Buggy Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buggy garbage with poor sound quality. Buy a dedicated soundbar and Roku device instead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Oh no! We're always here to help, Chet. Can you reach out to us directly to let us know what kind of issues you're experiencing?
Visit support.roku.com/contactus to connect with an agent via live chat or email.
We look forward to hearing from you so that we can help get this resolved.
Roku Customer Advocate
Stay away!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Began distorting within 2 weeks of purchase, can't handle high volume.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this doesn’t sound like a typical experience and we’d like to learn more. Please contact us at customer.advocate@roku.com and we will escalate your concern to a member of our support team. Be sure to mention this review and your device ID number so that we can assist.
We hope to hear from you soon!
Roku Customer Advocate
Rokie Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a little more and get the next size up. This product was a dissapointment
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks so much for your review. We’re sorry to know that it did not meet your needs. For optimum sound performance, ensuring you have proper placement is key. For example, it's important that the front edge of your Streambar is flush with the front edge of the shelf it’s placed on. Users should also avoid placing it inside a closed space like a cabinet or TV stand.
Our team is always on the lookout for new ways to improve our products and we’ll be sure to pass your comments along to our product team.
Thank you!
Roku Customer Advocate
Shameful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped being able to connect to WiFi in 3 months - 100 bucks gone - shameful
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share your feedback with us. Signal strength can vary due to factors and we're here to help!
Other devices currently accessing the network, such as other streaming players, computers, game consoles, and mobile devices may effect the quality of your network connection. You might want to temporarily stop using any such device and check if that makes a difference.
If you're continuing to have troubles, please reference our helpful FAQ article: http://go.roku.com/connectivity. This page will provide you with common concerns, troubleshooting, error codes, and recommended actions.
We hope this helps!
Roku Customer Advocate
speaker blew in 6 mos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the speaker in this blows very quickly and goes bad. Google it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Joey, this doesn't quite sound like expected behavior. Have you had a chance to contact our support team? Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Blown speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker blown in less than two weeks. Do not buy this product
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email at so that we can work with you directly. Get started here support.roku.com/contactus and be sure to mention your device ID. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Bad purchase for me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want the sound board, as I didn't have room for it.
No, I would not recommend this to a friendWaste of time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product not compatible, though sales at Frederick Best Buy store assured it was. Waste of time.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, a Roku Streambar will work with any television with an available HDMI port. Learn more on our Support site here: https://support.roku.com/article/360053132893
Nevertheless, this certainly isn’t the kind of experience we’d hope you would have and we are here to help. Please send us an email at customer.advocate@roku.com so that we can work with you directly. Be sure to mention this review, your Roku device ID, and your TV details so that we can best assist.
Thank you!
Roku Customer Advocate
- Pros mentioned:Sound quality
Have AV, will travel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Roku and hate the stifled sound on most hotel TVs, particularly in being able to hear dialogue. After I read the advance reviews, I pre-ordered this little beauty to bring along when travelling. I brought it home from Best Buy today (the first day it was available after they pushed back the Oct 20th release date), set it up and ran the system update using wireless (which tests at 91 Mbps on a Wireless AC network where other devices can get close to 200 Mbps). Once I did that, I plugged in a fairly ancient Delphi G USB 2.0 to Gigabit Ethernet adapter (Asix AX88178 chipset) booted into the Roku and it then recognized the device and let me set up Wired network (which tests at 135 Mbps on a Gigabit network where many of my devices test at close to 800 Mbps). I travel with a reasonably fast router and a laptop Plex server and wanted to be able to plug this device into the wired network. Success! I tested the sound with Silence of the Lambs (which has a bass-heavy vocal mix) and A Walk in the Clouds (which has a soft vocal mix that can be hard to hear at times) and the dialogue sound was excellent with both. With the Wired network option via USB confirmed, this is everything I was looking for. Like all of my other Roku devices, the build quality is excellent. When picking up the box at Best Buy, the fellow at the counter was marvelling at the specs and the heft of the box. We still have Roku 4's going strong at all 3 of our home TVs, so I expect this will also go the distance. Out of curiosity and because I already had an Amazon Basics Gigabit to USB 3.0 adapter (Asix AX88179 chipset), I powered down, plugged it in and booted the Roku. It would NOT recognize the device. I restarted and checked again but still no recognition. That confirms my research, which is that the Asix AX88178 chipset/USB 2.0 is the one you need.
I would recommend this to a friend Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went bad after a few days. Would bot recommend.......
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Robert, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help.
Please send us an email at so that we can work with you directly. Get started here support.roku.com/contactus and be sure to mention this review along with your device ID. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
- Pros mentioned:Ease of use, Sound quality
Amazing sound in a small package!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to upgrade from my 5 year old Roku Premiere not because the older device had quit but mainly for the addition of the sound benefits over my TV speakers. I was not letdown as the Streambar was very easy to setup and the sound quality is great! I like the ability to add bass when wanted but just on the normal setting, this unit performs! You do have to either setup a Roku account or remember your previous user and password and have either a cell phone or computer for email verification but other than that, setup was a breeze and I was up a enjoying in less than 10 minutes and that was with the unit downloading the updates. Another feature I liked was that during the setup, it asks you what type of room or setting the unit will be used in and gives you the choices! I highly recommend the Roku Streambar!
I would recommend this to a friend