Customer Ratings & Reviews
- Model:
- 9102R
- SKU:
- 6424779
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Streambar's impressive sound quality, ease of use, and compact size. Many also praise its seamless streaming capabilities and the convenience of the included Roku and remote control, which can also operate their TV. While some users wish for Bluetooth and an Ethernet port, the positive feedback on sound and ease of use outweighs these concerns. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Can't be wall mounted.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No wall mount option! Most sound bars come with the holes and slots so it can be wall mounted this is not an option for this soundbar.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi here! We'd like to clarify that this product can be mounted at your convenience.
You can mount your Roku Streambar to a wall or your TV as it is compatible with most universal soundbar mounting solutions (sold separately). This article provides guidelines and outlines some options for mounting your Roku Streambar: https://support.roku.com/article/360053552133.
Happy Streaming!
Roku Customer Advocate
Decent concept. Bad construction. No support.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unusable after 6 months. Incredible slow To start and scroll the Home Screen. Often it simply reboots after failing to retrieve Netflix or other programs. Now the speakers are crackling so bad that it’s time for a replacement. Serial number/QR code invalid to file for replacement at Roku. Best Buy willing to “give the phone number to Roku” but Roku doesn’t do phone support. They don’t take emails for replacements if your SN doesn’t work. Never worked that well, really. Slower than the steaming sticks and other models right out of the box. Sound was comparable with with spending this money on a stick AND a cheap sound bar. At the price of the pair, you can just replace the stick when it fails in a year and save some money. Skip this product.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Weston, we appreciate the feedback. We're sorry to hear about your experience but we're here to help!
We're unable to locate a Streambar device ID that is registered under your email address. Nevertheless, the support team will be able to assist you directly. Please reach out to us so that we can troubleshoot and determine if you're eligible for a replacement.
Visit support.roku.com/contactus to get started chatting or emailing a member of our team. Be sure to mention your device ID number (located within your player's settings) so that we can best assist.
Thanks!
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 hours then froze. When I reset it, it did nothing. Then it wouldnt turn back on. Huge waste of money.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Monty. Thank you for your patience and understanding. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate
Worst TV streaming app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will be stuck with your builtin TV app, as your Roku will not respond most of the times, and their customer support is horrible. If I want to use it I have to reset everytime and sometime it will respond sometime wont. Do your self a favor and buy apple TV or Fire.
No, I would not recommend this to a friendyou get for what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.speaker went out fairly quick. static and even my roku tv went out. overall terrible. i keep my surround sound and the other add ons and so far no problem. now i run a 4k sony 85k model i believe. connected fine but soundbar static still.
No, I would not recommend this to a friendNot for all TV's
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work on my tv. And there is no guidace or suggestions to make it work.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, help has arrived! Our Support site has a suite of helpful FAQs and video tutorials online.
You can get started with a step-by-step walkthrough of the setup details here: https://support.roku.com/article/360050034473 or watch a video tutorial here: https://youtu.be/iOdVugzk3F8.
Otherwise, feel free to contact us so and an agent would be happy to assist you directly: https://support.roku.com/contactus.
Roku Customer Advocate
no thanks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does some very weird things would not recommend it!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBait and switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased several Roku devices to run on all of my TV. I use You Tube TV (checked to make sure they support which they did) and now they stopped supporting You Tube TV? Every other streaming service does. Frustrated that I bought Roku now it is garbage. Feels like a bait and switch. Will never purchase Roku anything again.
No, I would not recommend this to a friendnot happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work on my tv...was not happy...could not retun the merchandise....I was 3days late returning to the store...I have product that I can not use
No, I would not recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s glitchy and doesn’t work correctly with the control and TV sound. Big mistake buying this. Wont even let me use my headphones when watching content - THUMBS DOWN!!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, this certainly isn’t the kind of experience we’d hope you would have and we are here to help.
In order to control the sound settings seamlessly, you'll want to double-check the settings on your TV since ARC and related features may be disabled by default. It's also important to check the status of a related setting called HDMI-CEC (or just CEC) and make sure it is enabled. If CEC is disabled, you will not be able to use your Streambar remote to turn on or off your TV, or your TV remote to control volume on your Streambar.
As a tip, if you'd like to utilize private listening with your favorite headphones, be sure to download the Roku mobile app. Simply select the headphones icon to listen and you're all set!
If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist. Be sure to mention this review and your device ID number.
Thanks!
Roku Customer Advocate
trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!! We’ve had ours for a little over a year now and the both the speaker and roku stopped working.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for your feedback. We'd like to offer some assistance with you directly so that we can help! Visit us online at support.roku.com/contactus to get started and connect with an agent.
Please know that the 2020 Streambar was released in October of 2020. If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Heat wave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like its always hot which isnt very reassuring that it wont blow up
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks for your feedback. Are you receiving an on-screen error message indicating that your player is too warm? If so, please visit: go.roku.com/tempcheck.
As a reminder, you may want to try finding a cooler location for your Roku player. For example, avoid placing the unit in direct sunlight, or inside a cabinet (or other enclosed space). Similarly, avoid placing the unit on top of other electronic devices such as cable boxes, routers, or audio/video receivers, as these also tend to emit heat.
If your issue persists, please send us an email at support.roku.com/contactus so we can help.
Thanks!
Roku Customer Advocate