Customer Ratings & Reviews
- Model:
- 9104R
- SKU:
- 6577048
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Streambar SE for its significantly improved sound quality and ease of use. Its compact size and simple setup are also appreciated, along with the added benefit of easy streaming. However, some customers have noted the remote control is not voice-activated and that the device could use more bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good sound but not reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great for its size and love the option of a subwoofer. Took away 2 stars because it has frozen quite often and had to restart.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Dave, thanks for sharing. This sounds a bit unusual. It's important to note that all Roku devices should have a stable internet connection to avoid a playback issue. You can check the connection by going to Home > Network > Check Network Connection. Additionally, try restarting your Wi-Fi router. You can also try moving your router and Roku device to a higher location in the room. Also, ensure your TV does not block the wireless signal to the Roku device. Visit this page for more tips on fixing playback issues: https://support.roku.com/article/208755548. Let us know if this will help you at https://support.roku.com/contactus.
We appreciate your feedback. Happy Streaming!
Roku Customer Advocate
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works super fast and have better quality the. My old one
I would recommend this to a friendBestBuy Doesn’t Honor Manufacturer’s Warranty
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend purchasing this from BestBuy unless you are ready to buy their added protection plan each time you have an issue with it. Aparently if you are past the 14 or 30 day return policy (depending on the type of item), but less than the 1 year manufacturer warranty you would need to have purchased the protection plan if decides to act up and you need it replaced. And once they exchange it you will have to buy the protection plan again in order to have it protected beyond their return policy again. Whats the point of selling a product with a 1 year warranty if you don’t honor/support it. Might have well ordered it from Roku directly. Sadly more and more BuestBuy is doing less and less to take care of their customers.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We're sorry to hear about your order experience. This type of feedback is important to our team in partnership with our retailers, and we appreciate you sharing it. If there is anything we can assist you with regarding your new Roku Streambar, please don't hesitate to reach out at support.roku.com/contactus. We're always eager to help and look forward to working with you.
Thanks again!
Elmer, Roku Customer Advocate
Didn't "Upgrade"!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This "Streaming Bar" would not work with my2006 LG 45" flat screen (not "smart" but "reasonable intelligent" TV. So I returned it for another Roku device after being told my TV was too old for this device and maybe I should "upgrade" to a newer "smart" one. It took me about .00001 seconds too decide (I didn't buy a new tv).
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello! Thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Jessica, Roku Customer Advocate
Roku Streambar SE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roku Streambar! I can finally get Prime & other channels & it has improved color clarity!
I would recommend this to a friendGood, but not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and used for a day, the sound is definitely lacking. I went with the regular Roku Streambar because of the improved sound. This is still a decent streaming/speaker setup and most people would be fine with the lesser sound quality. Other than that it’s the same old Roku you know and love.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Darren, thanks for letting us know. We're here to help! As a quick tip, please ensure your streambar runs the latest software version. The newest version will help you achieve optimal performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. Also, you can customize the sound settings to suit your preferences. If you want to learn more, refer to this link at https://support.roku.com/article/226802507#section-2. Let us know if the issue persists at http://support.roku.com/contactus
Thanks!
Elmer, Roku Customer Advocate
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy installation, excellent product , fast delivery.
I would recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a worthwhile purchase. The only thing it seems to be missing is the microphone option. That would've made it a 5 star.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks so much for sharing your thoughts with us! We have a fantastic range of models with various features to suit your needs. If you’re looking for a voice remote that comes with a power/volume button, you can check out Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. For more details, feel free to take a look at our handy comparison chart here: https://www.roku.com/products/compare. We’re here to help you find the perfect Roku device that fits your streaming needs!
Thank you for choosing Roku, and Happy Streaming!
Roku Customer Advocate
Wow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow wow wow wow wow wow wow wow wow wow wow wow wow
I would recommend this to a friendThe best streamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product works real good I am happy with this product
I would recommend this to a friendPerfect for others. Not for me.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than tv speakers but not enough for me being a picky audiophile. We wanted slightly better audio from our Roku TV when used as an Airplay device for multi room music. This did not do the job. But it is a nice little device and will be perfect for others.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
Roku sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and I can hear what the people are saying.
I would recommend this to a friendRoku Speaker is Simply Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical great Roku product with added bonus of speakers!
I would recommend this to a friendStreambar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before you purchase the ROKU Streambar, be sure what type of HDMI-ARC your TV has. If your TV has an "eARC", it will not work. I purchased the Streambar only to discover it would not work on my Samsung TV.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello, Razorlady. Thank you for your feedback. If your TV has a port labeled ARC or eARC, that is usually the best one to use. It allows the TV to send audio back to the Streambar more efficiently. However, if that port is blocked, a standard HDMI port works just fine. Should you have questions about your Roku? We welcome you to contact us at support.roku.com/contactus. Your feedback is important to us, and we're here to help. Happy Streaming! Bernie, Roku Customer Advocate
Roku Streambar Se
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was mistaken thinking Roku supported DolbyVision in this streambar. I was wrong. HDR-10 doesn't compare to DolbyVision. - Had to return
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Edward, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to assist. Thank you! Roku Customer Advocate
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound wasn’t as expected. It made my small room feel even smaller. The Bluetooth also disconnected after a few minutes which makes it useless as a music player. This isn’t worth checking out. Invest in something more expensive.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Jewels, thanks for sharing. If you haven't already, try adjusting settings to tailor the audio to your liking. Within Settings, you'll find options to adjust, such as sound modes, speech clarity, and volume modes, that can be used to fine-tune your listening experience. If this issue continues, please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Happy Streaming! Bernie, Roku Customer Advocate
- Cons mentioned:Connectivity
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept turning off. Other than that it's a good product.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ricardo, thank you for sharing your experience. To resolve the Roku Streambar issue of turning off, ensure it is plugged directly into a wall outlet with the correct power adapter and cables, as insufficient power is a common cause. If the problem persists, try disabling the Bandwidth Saver in the system settings. For guidance, refer to this link: https://support.roku.com/article/360037927713. If the issue continues, perform a system restart or factory reset found in the system settings. You can use this link for reference: https://support.roku.com/article/208757008. If none of these work, please let us know at http://support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
Great Until it Wasn't!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the first 5 days and on the 6th day it failed with no sound emitting from the speakers. Tried a full reboot which failed to bring back the sound. Next up a factory reset which also failed to restore the sound function. Returned for a full refund after that. It worked great before the sound failure, I guess I just got a bad unit.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi, Bobbie. We appreciate you sharing your experience with us and are glad to hear that you've successfully negotiated with BestBuy. Your feedback is precious to our team and our retail partners. If you have any future inquiries or need assistance, feel free to reach out to us through our website at https://support.roku.com/contactus.
Thanks!
Roku Customer Advocate
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your TV doesn't have the available hook ups it's not something that you can utilize. The Speaker isn't what we were hoping for in addition to not being able to utilize this unit. Disappointed & we have returned it. (Roku on the other hand is an awesome product, without the Speaker)
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! We truly appreciate your support and thank you for your patience and understanding. Please do not hesitate to contact us at https://support.roku.com/contactus if you run into any difficulties throughout the setup or activation procedure. We value your opinions greatly and use them to help shape our goods and services. We are eager for you to begin streaming! Elmer, Roku Customer Advocate
- Cons mentioned:Connectivity
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product. It did not work on my TV
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! We're sorry to hear about your experience with your order. Please reach out to BestBuy directly so they can assist you with a replacement. If you’d like to share your feedback about the store, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will definitely appreciate your input. Thank you for choosing Roku, and Happy Streaming! Bernie, Roku Customer Advocate