Customer Ratings & Reviews

My Roku Streaming Stick died within 16 days of purchase. I bought it to give myself a way to watch Disney+ on my Samsung TV, which does not allow me to install new streaming widgets on its own. I purchased the Roku stick online through Best Buy during shutdown and acquired it through curbside pickup at my local BB store. It was easy to set up and worked great for a short time. However, one day (16 days after purchase) I turned on the TV using the Roku remote and got a "no signal" message. The light on the stick was not lit, so I checked the power cords and all the connecting lines multiple times. After much frustration, I googled "Roku streaming stick no signal" and found numerous threads by other customers complaining about the same problem: apparently, there is an issue with the Roku Streaming Stick where its components (power adapter, connecting UBS cord) fail to power up the stick, or the stick simply malfunctions. If this wasn't bad enough, because I discovered my product had died 16 days after purchase, I was no longer able to exchange the product or return for money back since Best Buy has a 14-day exchange/return policy. So this was $40+ dollars down the drain. If you're looking for a streaming stick, I would look somewhere else other than Roku.

Has issues receiving signal and remote doesn’t always work . You have to get up and go to the tv and point it to the back of the tv to get the remote to work .. So FRUSTRATING!!

It's good to use for 2hrs & then it shuts off because it over heats. It needs to worked on especially the USB port

Not as seamless as AppleTV. I have no issues with the three AppleTV devices I use in my home but Roku always minor problems wit connectivity.

Simpler ROKU worked on our main living roomTV. Replaced it with this to have headphone use and it kept failing. Has to put it on a secondary TV and put simpler version back in living room.

Freezes up on a regular basis. I have two of these(both freeze up) and a third (the most expensive Ultimate edition) that I purchased for $100 and it doesn’t freeze.

Ended up not being able to use it because Roku and Spectrum are in a dispute and I can't use it for this purpose which was the only reason I bought it.

There is a well-known audio streaming issue with certain Roku devices that I did not myself know about until after I bought this piece of junk. Lucky me! I wasted a good chunk of change to upgrade a slow, older model smart Philips tv. Within a few weeks of using this, the sound began cutting out -- just the sound; the video kept streaming perfectly fine, remaining in excellent resolution, just without any audio. Sometimes it cuts out for a few seconds; other times, for much longer; and always growing increasingly worse the longer you stream. I bought this thing in early-January 2022. Two months later and I can't get through a simple 30 minute tv show without the audio begin to cut out again and again and again. BestBuy: you are complicit in selling me such a poor quality item with a very well-known problem---the audio cutting out has been all over Roku's community support forums for years now! Shame on you, BestBuy corporate.

I have Roku’s surround in my entire house. I had to return this item because the signal is not that strong so I replaced it with the ultra. Very happy with Roku products.

Gets way to hot if plugged direct to tv and shows warnings to unplug

Purchased it with the expectations to receive Fox News. Roku just dropped Fox News. We are currently searching for options. Installation was perfect.

ALREADY HAVING 2 DIFFERENT ROKU'S IN THE HOME I WAS VERY DISAPPOINTED WITH THIS EDITION. IT KEPT OVERHEATING MY TV AND THE TV WOULD SHUT OFF OR NOT TURN ON. I TRIED BOTH OF MY OTHER ROKU'S AND DID NOT EXPERIENCE ANY DIFFICULTIES. UNFORTUNATELY, I DECIDED TO RETURN IT.

No longer have to see that little black box with my older version of a Roku. Quality of sharpness, just about the same. All in all... not bad.

It’s hard to control the remote works then doesn’t there a good picture quality though beside everything else is ok

Was looking forward to this for my second TV as my primary TV is a TCL R-617 that came installed with Roku, and was mostly happy with it. This seems very similar to that with one big difference: the texture of the remote. It’s rough. Can’t remember what other products use this kind of texture but it’s not anything you use on a regular basis or for comfort. This might seem trivial or nitpicking but considering how often you’ll be touching it, not really. I’ll give it a day or 2 to see if I can somehow tolerate it or get used to it, but don’t think I will and will have to return it. What’s perplexing is that my TCL remote is obviously designed by Roku as it’s almost identical, save for being a bit thinner. And for having the smooth or regular surface that EVERY remote I’ve ever used has had. A shame, as even with the lag that that both Rokus have (this one right out of the box), I much prefer it to the Fire stick, with its simple interface and much less intrusive ads and bloatware. Plus, I can control my TV volume from this remote. But this seemingly basic feature that they perplexingly changed is a dealbreaker for me.

Pretty good piece of gear but I wish it had more channels that interest me. It's OK when the cable goes out.

Only 3 months old, and the unit factory resets itself after every power disconnect. Clearly a defective unit. Roku says they will replace, but I have to pay to ship it back. Very disappointing that it will cost 25% of the cost of the product to ship it back for a warranty. NOT HAPPY WITH ROKU's SUPPORT.

Like this product but calling or emailing them you never get a response and that is sad. At least they updated HBOMAX.

The Roku works fine. We bought it because of the possibilty of having the headphones in the control. Then, after less than a month the headphones are not working. Something in the connector jack because headphones work ok in other jacks. I will return it ASAP. Without that feature the extra $ paid was a waste. And 2 stars because the roku and the control are very good.

I really liked the rook stick with the headphone, however the headphone sucked. It had too many statics.