Customer Ratings & Reviews
- Model:
- 3811R
- SKU:
- 6367481
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the Streaming Stick+'s ease of use, particularly its user-friendly remote and headphone jack, which allows for private listening. Many appreciate the device's performance, picture quality, and 4K capabilities, along with its straightforward setup. However, some users report issues with the remote's battery life and occasional overheating. The positive feedback on ease of use and picture quality outweighs these concerns for most customers.
This summary was generated by AI based on customer reviews.
Not good for older Vizio TV's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't control on/offf or volume with Roku Streaming Stick. Spent two hours over telephone with representatives.
No, I would not recommend this to a friendVery poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work most of the time. Will return the item even if they do not want it, I do not want it in my home.
No, I would not recommend this to a friendBroke as soon as no longer returnable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 ROKU of the same model. Both died one day after no longer returnable. Both ad the sound stop working.
No, I would not recommend this to a friendHot Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a fire stick instead and you will thank me later! Roku sucks and their products are cheaply made.
No, I would not recommend this to a friendConstantly Freezes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 of these and they all constantly freeze up. Have given up on them. Do not purchase.
No, I would not recommend this to a friendI returned it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product did not fail me the internet provider and app did when I was trying to watch sports with it.
I would recommend this to a friendRemote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage never actually hooked up ever to any TV. Always has errors
No, I would not recommend this to a friendHow do these even work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a joke. The Amazon Firestick is so much easier. The set up of this is ridiculous.
No, I would not recommend this to a friendCrap
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connectivity. Constantly buffering. Takes forever to switch on and then to the menu
No, I would not recommend this to a friend$$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. I still have to buy apps. So not saving money
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Mima, while some channels must be purchased or require a paid subscription, many others allow you to watch movies and TV shows for free. Learn more here: https://support.roku.com/article/115004234727
If you haven't already, be sure to check out The Roku Channel! It features over 10,000 hit movies, TV, and 24/7 news at no cost to you. You can also visit Featured Free on the home screen of your Roku device. Click here to find ways to locate more free content: https://support.roku.com/article/208756428.
Happy Streaming!
Roku Customer Advocate
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to pay 79.00 a year to use this. Iy dont say that on the box.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thank you for sharing your experience, though we are very sorry to hear about it. Please know that Roku does not charge any fees for account creation, platform usage, or customer support.
As such, we have created a special team specifically to assist customers like you who have come into contact with these 3rd party companies. This trained team can help secure your Roku account/devices and answer any questions that you may have. Please fill out this form to report the incident and speak with a member of our team: https://support.roku.com/report-scam.
To learn more about technical support scams from 3rd party companies, please visit our helpful FAQ article here: https://support.roku.com/article/208757068.
If you are running into a different issue, please contact us directly at customer.advocate@roku.com so that we may assist you directly!
Roku Customer Advocate
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's on an expensive tv but everyone you change the channel it buffers
I would recommend this to a friendRoku streaming stick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased on line and curb side pick-up.Geaat staff at curbside.
I would recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps quieting shuts off need to keep rebooting it
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, this doesn’t sound like a typical experience and we’d like to learn more. Please contact us directly at [email protected] so that we can assist. Be sure to mention this review and your device ID number so we can assist.
We hope to hear from you soon!
Roku Customer Advocate
Volume pronlem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps getting frozen when earphones are connected mmmmmmmmmmmmm
No, I would not recommend this to a friendNot easy to hook up to wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfied with it all around hard to hook up to Wi-Fi
No, I would not recommend this to a friend- Pros mentioned:Ease of use
pretty good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decent streaming stick thing, fast and easy to use
I would recommend this to a friend - Pros mentioned:Headphone jack
Spectrum App Compatable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku Streaming Stick +4k Headphone meets expectations for Spectrum App use and Headphones for minimum noise intrusion while watching TV at night. As advertised.
I would recommend this to a friend - Pros mentioned:Ease of use, Remote control
Roku is a gem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the remote is the most convenient I have ever used.
I would recommend this to a friend - Pros mentioned:Ease of use, Headphone jack
Roku stick and remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and adapted to my tv without difficulty. love the earphone port
I would recommend this to a friend