Customer Ratings & Reviews
- Model:
- 3811R
- SKU:
- 6367481
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the Streaming Stick+'s ease of use, particularly its user-friendly remote and headphone jack, which allows for private listening. Many appreciate the device's performance, picture quality, and 4K capabilities, along with its straightforward setup. However, some users report issues with the remote's battery life and occasional overheating. The positive feedback on ease of use and picture quality outweighs these concerns for most customers.
This summary was generated by AI based on customer reviews.
Roku programs are awesome..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and I get to see at lots of programming, movies, news, shows, and music.
I would recommend this to a friendRoku remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and ear buds are a great feature. I would recommend
I would recommend this to a friendTruly a BEST Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best price, best value, truly a BEST BUY! The ONLY place to shop…
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Will recommend. I love how easy it was to install
I would recommend this to a friendRoku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Winner. Cut the cable. Costs less and way more selection
I would recommend this to a friendGreat deal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with my sony and samsung televisions.
I would recommend this to a friendNo difference from the older hardware.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous version of this hardware and I see no difference whatsoever. If anything, the speed of the command is a little slower for the stick version. The stick responds better to the phone app than to the dedicated remote. Also, the phone app is designed better than the remote.
No, I would not recommend this to a friendVery pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted, worked great, and the price was good.
I would recommend this to a friendLike the item. Don’t like Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was defective when we took it out of the package. Tried exchanging it but Best Buy would not allow us to even though it was a faulty item. Bought another one and it works great. Best Buy lost a good customer though.
I would recommend this to a friendInferior product, inferior service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted money on this product and I've wasted dozens of evenings trying to get the roku to work properly. Roku device often reboots. Most apps crash and return to the home screen. This is every time I try to use it. I have excellent bandwidth and a gigabit ethernet cable right to the router. Also the live chat support is awful. I'm sorry to say that. It's either a poorly programmed bot or a slow moving human with only a medium grasp of English. Either way it has been a huge waste of my time. Also the live chat session exited at 9pm sharp, right while I was typing. Low quality product, low quality service.
No, I would not recommend this to a friend- Cons mentioned:Overheating
Gets hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heated up to the point where a message came on saying device overheating. It was over 100 degrees. I’m afraid to leave it plugged in now. It’s a useless object if it has this problem.
No, I would not recommend this to a friend Roku Trashes Your Wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Roku devices INTENTIONALLY interfere with the WIFI network that they are attached to in order to communicate with their remote control. The result is that your Wifi network slow down to deal with the interference....this tanks your Wifi router! I had to go as far as to install a SECOND Wifi router JUST for the Roku sticks and TV's in my house! And yes, this is a violation of the Wifi specifications and FCC rules. No more Roku's for me!
No, I would not recommend this to a friendForces you to add debit card at sign up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box does not say you need a debit to sign up, but you are forced to during account creation. I do not appreciate unnecessary data harvesting. Would not have bought this had I known.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing. We appreciate your feedback and will be sure to pass it along to our product team.
We offer customers the convenience of linking a payment to their free Roku account so that customers can quickly and easily purchase subscriptions, rent or buy movies and TV shows, and purchase Roku device upgrades, offers, and accessories.
Rest assured that charges will not be made without your authorization. You can even create a PIN to prevent unauthorized users in your home from making purchases with Roku Pay. To learn more about Roku Pay, please visit https://support.roku.com/article/360021144894.
Happy Streaming!
Roku Customer Advocate
Color Washed Out on my Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4K content is washed out on my Samsung TV. Appears to be a common problem. May or may not be Samsung TV model specific. Have to look into returning it because it's garbage.
No, I would not recommend this to a friend