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Customer reviews

Rating 4.7 out of 5 stars with 3634 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Streaming Stick+'s ease of use, particularly its user-friendly remote and headphone jack, which allows for private listening. Many appreciate the device's performance, picture quality, and 4K capabilities, along with its straightforward setup. However, some users report issues with the remote's battery life and occasional overheating. The positive feedback on ease of use and picture quality outweighs these concerns for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,634 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Brilliant TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I saw. I works great. Turns my "DUMB" tv, instantly into a brilliantly smart TV. Don't have to spend $100's to $1000's of dollars for a new "SMART" tv. Now mine is "Brilliant Einstein TV". I still don't use more than half the apps though.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    A step up from the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my Xbox one has a horrible sling TV app. Just learned that the device can also be used to display content from other systems such as laptop iPhone and iPad. I also love the fact that it has a headphone jack to listen through the TV remote and it mutes the TV the moment you plug it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roku! This product was exactly what I was looking for to stream NetFlix and the search for other channels. My daughter had one and introduced us to this product. I’m glad that I listened to her because it has been a blessing to have such a cool device that we use EVERY DAY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If the price is right , you must try ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for several weeks before I gave this review so I could give my most honest accurate opinion on this Roku device . I originally bought two of these devices that were on sale at Best buy for $34.99 . Both Roku devices came packaged well with no visible damage . The installation was very easy however when I went on line to set up my Roku account they send you a pass code to inter so you can start using your Roku device but for some reason it kept on glitching and not wanting to send me a pass code so I called Roku customer service and still could not get the device hooked up to start using finally after messing around several more hours I did get a pass code for my Roku device in my bedroom and was then able to get it working however the Roku device in my kitchen I never did get a pass code to get that one working and ended up taking it back for a refund . Fast forward ten days or so are internet modem went out after seven years so in hindsight I believe I was not able to get a passcode or good internet connection because the modem was going bad with all that being said it can be a little finicky if you don't have a good wireless internet connection or if your not plugged directly into your modem but for the money I am happy with the one I kept and it would not detour me from buying another one if the price was right to try again now that we have a new modem ...

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Worth the extra money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for bedroom TV to watch without waking up my girlfriend. The headphone jack functionality is worth the extra $10-$20 over only having the ability to listen to audio through your phone. I finally have use for my old earbuds again.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Great streaming stick.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with this version. Try out the headphone feature and your whole family will thank you. Easy setup with xfinity beta. Was using it within 20 minutes. Get this best buy only edition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy. I was also able to use the AUX port in my home theater instead of the hdmi port on the tv to get the same sound we get with cable. Easy to use - streaming is new to me, but we have no issues with wifi speed or quality. Did order one premium channel - works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to use, cuts having to pay for a cable box. I accidentally discover Roku. My cable box came defective. So I looked for alternative options. I would of ended up with 4 cable boxes, and wires every where! Best buy, told me about Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Just awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best buy version which is an upgrade from the regular one. It comes with an upgraded remote featuring voice control as well as private listening plug. Works flawlessly. For $20 more than the regular version, you get the upgraded remote so it's a no brainier since the remote costs $30.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to my setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st Roku device, I bought it so I can use spectrum app on TV with no cable box. Setup was simple, The apps I wanted downloaded easily. I'm addition to spectrum app it has all the apps I used on the Firestick. So it's a win win for me.

    I would recommend this to a friend
  • Pros mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Roku blows away the Fire Sticks we bought. Fire Stick doesn’t hold the ability to open some apps without being rebooted, the Roku constantly starts them all. The remote is comfortable in your hand and we love the headphone feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and full of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents to get them into streaming and save money from cutting the cable cord. This was super simple for them to learn and walk them through. Lots of simple features, I definitely recommend especially if you need to get HBO Max on your smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price and satisfaction with my Roku!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so pleased with my recent purchase of the Roku-Streaming device. It was very easy to connect with our TV. The headphones allow me to adjust the volume that works for me. The price was great and no hassle about the delivery time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! I got this for my daughter’s room. She loves it because she can watch her favorite anime. I removed the cable box from her room since she doesn’t watch it anyway and used this instead. Slowly saying goodbye to cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Simple design. Mute button and bottom quick buttons get hit accidentally on occasion. But works great for our purposes. And my husband's wireless headphones plug in to the remote, It does mute the tv volume then but we can still hear through the surround sound that we have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All around good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, great to use with our cable company to avoid paying for the boxes in each room. Lots of options to watch for free also. Would recommend this 100%. The only negative is that the remotes are pretty small but I ordered a case to put on it and that helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice to be able to switch between screens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, does not look cheap. Takes a bit to load up but being able to move from one TV to another is a big plus. No problems connecting and operating. The voice command and the headset option on the remote makes it more appealing. Would be nice to be able to connect it to a laptop. The usb connection is a bit annoying if the port does not have enough power and you have to plug the device in the power outlet. All in all a good buy, happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product but doesn’t last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this roku stick because my tv’s remote is broken and I can stream at night after everyone else is in bed and this lets me control the volume in my headphones even tho my own remote does not. However-it only lasted a year and a half. It is now dead in the water. - and it eats batteries like candy so you need some rechargeables!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old Roku controller. This one was surprisingly easy to set up and has more capability than the outdated one it replaced. I now only need one controller to watch TV instead of one for the TV and one for the Roku station.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turned a Skeptic into a Believer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many friends endorse Roku but I was always skeptical. Figured it was clunky and not a great experience albeit with cost savings from cord cutting. However I finally to the leap and am so glad I did. Roku is very user friendly, intuitive and just and all around great experience.

    I would recommend this to a friend