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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1149 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the overall performance and ease of use as the standout features of this device, with many users praising its straightforward setup process. While the connectivity, remote control, and clean user interface are also frequently highlighted as positive aspects, some users have noted minor concerns regarding compatibility with certain televisions and occasional heat dissipation issues. Overall, the compact size and reliable functionality make this a well-regarded choice for most consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,149 reviews
  • Rated 5 out of 5 stars

    Value with Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will find what you need with excellent customer services

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Terrence Davis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It helps me to get to stations that I really want to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked pretty good until our cat knocked the tv off the counter and broke it. he is very wide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku to the rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and pretty good intuitive navigation withe the interface. Good value product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy purchase. Glad i finally brought this item. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Voice control is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple of different models of Rokus. This is by far the best. Voice control is a nice addition. Easy to add apps and streams smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff I buy at Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kinda hard to set up I had to scroll down to opt out of the option I was given then it worked out so it set up channels and apps but I had to work on it for a few days to get to that point

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roku Stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult setting up, but we got there with everything except Spectrum. While we can see the app, when I click on the app, nothing happens. Its just a white screen with no error message. Kinda sucks to have Specteum service but not be able to log in to it. Works perfectly for other apps such as Netflix and Angel.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Cheryl! Help is here. To start, please make sure your Roku device is running the latest software version, as this can improve performance and ensure access to the newest features. You can check by going to Home > Settings > System > Software Update > Check Now. It may also help to reinstall the affected channel. Additionally, please verify that your Wi‑Fi connection is stable to avoid interruptions while streaming. You can find more detailed steps here:
      https://support.roku.com/article/208755548#section-0. If these steps don’t resolve the issue, please reach out to our team so we can assist you directly at support.roku.com/contactus. Thank you! Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device at a great price. Had no issues with setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Roku. You can't jailbreak these. They do not get viruses, but I wish there were more apps made for these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need cheap smart TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned my 12 year old Samsung dumb TV into a smart ty for 20$ . Not a bad deal. Easy setup as long as you can keep your passwords straight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally would buy Roku Express but the store did not have it available. I just got this streaming stick i am glad i did. This one is perfect - fast to hook up seems like faster than the express ! Everything is so convenient and easy any type of product with Roku !

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Roku review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was as described. It was easy to setup for usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does just exactly what it's supposed to!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku stick is a replacement for one that had a malfunctioning volume, and mute component. This one does exactly what it's supposed to do… I think with this sort of item just having its function not be noticeable is really what you want! I love Roku!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must by

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for anyone who doesn't want to pay for cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE ROKU. So easy to use-especially for senior citizens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my Roku Streaming Stick anytime I want. Most likely, I like to watch Roku Channel on my Amazon Fire TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive. Has access to all my streaming services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After realizing this was not what I needed, the return process, and the assistance I needed was incredible! Hats off to Best Buy and their elite customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am st satisfied with the customers service and always helpful

    I would recommend this to a friend