Customer Ratings & Reviews
- Model:
- 3840R
- SKU:
- 10736371
Rating by feature
- Value
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the overall performance and ease of use as the standout features of this device, with many users praising its straightforward setup process. While the connectivity, remote control, and clean user interface are also frequently highlighted as positive aspects, some users have noted minor concerns regarding compatibility with certain televisions and occasional heat dissipation issues. Overall, the compact size and reliable functionality make this a well-regarded choice for most consumers.
This summary was generated by AI based on customer reviews.
It works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but, the quality is grainy.. upgrade get the more expensive one. This is decent if you do not pay attention to detail.
No, I would not recommend this to a friendMy first Roku
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the stick. The only thing I disagree with on the design is the volume control placement.
I would recommend this to a friendVery conveniente.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to install as I expected, but with a little help from my grandson, I am enjoying the convenience. Thanks.
I would recommend this to a friendGood buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got rid of Xfinity. Have a few subscriptions and Roku. More than enough selections. Saving about $150/month.
I would recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a product that was less expensive than purchasing a new television
I would recommend this to a friendROKU Streaming Stick Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well no issues, replacement for a stick from 2016 that stop sending the surround sound to the receiver
I would recommend this to a friendUnPlug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I just need to figure out how to get internet service in the middle of the woods
I would recommend this to a friendRoku media player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my Roku remote I made a good choice when I purchased it
I would recommend this to a friendNot What Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not like one I had purchase before; could not get it to one on the TV that I purchased from Best Buy
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Shirley, we are thrilled that you've decided to use our Roku product and are genuinely grateful for your support. If you encounter any challenges during the setup or activation process, please do not hesitate to reach out to us at https://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
We can't wait for you to start streaming!
Elmer, Roku Customer Advocate
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love it so far. the software lags a but at times, but its good fir the price.
I would recommend this to a friendRoku Stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Roku Stick. It has good quality. I can't complain.
I would recommend this to a friendRoku Streaming Stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still can't turn on the TV or use the volume control
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi John! We offer a few steps to help. First, for optimal performance, please ensure your Roku device is updated to the latest software version. Go to Home > Settings > System > Software Update > Check Now to check for updates. Also, try resetting your remote for the TV control. Here's how: press Home > Settings > Remote & Devices > Remote > Choose your voice remote from the list and select Set up remote for TV control. To learn more, you can refer to this link: https://support.roku.com/article/115013019828. If you do have other concerns. Please visit us online at http://support.roku.com/contactus. Thanks again, and Happy Streaming! Elmer, Roku Customer Advocate
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a replacement, and it would pair with my existing app. I love Roku, but I ended up having to return it.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi there, thanks for taking a few moments to share these details with us. It sounds like you already returned the Roku device, but we appreciate your comments and will be sure to pass this along to the product team. Please know that for future reference, if there is anything that we can assist you with, don't hesitate to reach out or visit our suite of helpful FAQ articles at support.roku.com. Thank you! Bernie, Roku Customer Advocate
Did not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work on the TV, it was returned the same day as purchase.
I would recommend this to a friendBrand response from Roku Support
Posted .Hi there, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Jessica, Roku Customer Advocate
I purchased 3. All 3 are defective.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of them work-they won't boot the system and I passed the returnable date. $120.00 loss all the way around
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi there! This is a bit unusual, and we would like to help. Roku Streaming Sticks require a stable power supply to function properly. If the status light is flashing red, it means the device is not receiving enough power. As a quick tip, plug the power adapter directly into a wall outlet rather than using a USB port on your TV or a power strip. You can find more troubleshooting steps at https://support.roku.com/en-us/article/your-player-will-not-power-on. If the issue persists, let us know at https://support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
roku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks like a great idea, bought as a gift, still not opened
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device doesn’t accomplish anything that the regular Roku does. I returned it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Peppy, we are thrilled that you've decided to use our Roku product and are genuinely grateful for your support. If you encounter any challenges during the setup or activation process, please don't hesitate to reach out to us at https://support.roku.com/contactus. We're here to ensure you enjoy a seamless streaming experience.
Elmer, Roku Customer Advocate
Roku remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll be returning because it won’t sync with my universal remote.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for the review. Please be advised that the Roku devices may not work with a universal remote; these devices are designed to only work with the Roku remote. We recommend purchasing a remote compatible with the device, or you may use the Roku mobile app, which is free to download on any Android or iOS phone. If you need help, you can contact our support team at support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate
Roku is a disappointment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldnt let me get pass the dredit card page ... i dont want my card info with Roku . Very disappointing, i just wanted to stream .. they dont need my card information.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello Lejay, thank you for send a review! Please be advised that Roku does not require a credit card to activate or use your streaming stick, and there are no monthly fees. The setup page suggests adding a payment method for optional premium subscriptions, but you can skip it. During setup, scroll to the bottom of the payment screen on your computer or phone and choose “Skip” or “Set up later.” If you already added payment info, sign in at my.roku.com and remove it under account settings. We hope this helps! Bernie, Roku Customer Advocate
Really frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been unable to get to connect to internet,...
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Grammie, thank you for letting us know. We’re happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Additionally, try to reset your device's Wi-Fi connection through the Roku system. You can refer to this link for guidance at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate