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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.7 out of 5 stars with 666 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers consistently note the product's exceptional ease of use. They frequently mention how simple and straightforward it is to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 666 reviews
  • Rated 5 out of 5 stars

    Roku Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for this elderly lady! Would highly recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be prepared to buy additional part.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked good, but I needed an additional plug to make it work. The additional plug was free, but every time I tried to order it online they were out. So I could not use it for the tv that I wanted to use it for, and I had to take one off of the other tv and use it with that one. Or I could have bought the plug, but I refused too.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, Doll. Thanks for your input! Were you referring to the HDMI extender? You can try to check it from time to time when this item will be available. Here's the link: https://my.roku.com/hdmi. Or you can try to contact us at support.roku.com/contactus for assistance. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Works find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with all the streaming apps, and I can download my cable provider's app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Director

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Lots of options. And can stream my DIRECTV at the lake home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Lose a star for not including ac adapter. Otherwise great purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not My Best Roku experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not My Best Roku experience. This is my fourth Roku and the worst experience. Not sure if it's a set up or compatibility issue. Thought I had that covered with Geek Squad installation. Seems like resetting is almost a daily routine. Screen freezes, wifi connection is lost, and other non response issues. Not exactly the set up of my dreams.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi William, thank you for letting us know. We’re happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Additionally, try to reset your device's Wi-Fi connection through the Roku system. You can refer to this link for guidance at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
      Thank you!
      Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love having a Roku around! So convenient and has a streaming app available that I can’t get on other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the Roku, it has given me access to so many of my favorite apps that I couldn’t get access to before and super easy to fae! Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and simple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality results with uncluttered wiring. If your TV has an appropriate usb port and you’ve got a good Wi-Fi signal, all you need is a single short usb cable. I used only a one foot cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and comes with anything you could possibly need app wise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thing to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good easy to operate. Connect to most Tv. Quality good. This is my second .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with the Roku products. We like it better than the Fire TV brand. Had Roku for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is good to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy's service and they always seem well stocked. Worker are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to apps on my tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv didn’t have access to download streaming apps. By plugging this in as an HDMI it allowed me access to all apps making TV a smart TV. Saved me from having to buy a new TV for my spare bedroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pairing problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected Roku device to tv and paired remote and everything worked fine for a couple of days then remote stopped turning tv on and off. Attempted to pair tv and remote again but remote still will not turn tv off. It does everything else. Had this same problem with previous Roku remotes.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi William, thanks for letting us know, and we appreciate you taking the time to troubleshoot the issue. By any chance, have you ever contacted our support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device to upgrade aging smart TVs with slow front ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked above my expectations Sorry but having a minimum number is not away to get busy folks respond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Changed Our TV experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 new TVs and got the ROKU Streaming Stick Plus to replace our old Direct TV. We get so much more programming and like this a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy - Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ROKU stick. I bought it taking a chance as I cut the cord with cable and was trying to save money. This is easy to use and I love it. Ready for the NFL season and signed up for NFL+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good streaming stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and lots of apps. Wish I could program my LG remote to control it.

    I would recommend this to a friend