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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control and fast speed contribute to a positive user experience. Some customers have reported that the device has solved connectivity issues, and the setup process is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 760 reviews
  • Rated 5 out of 5 stars

    Love it, buying another for my other TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2024 version of this product has a much improved voice remote. Everything runs sharp, clear and has a lot of viewing options. I’m about ready to cut the cable and this appears to be the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned just about every model Roku. While I like the battery remote better the unit itself seems a bit slow and clunky at times. Not sure why but I bought 2 of these and their both that way. Still good and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with Roku. Love the usb charging and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is more responsive than previous model. I also like the bak lit remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote backlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote with lighted buttons and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our sound system. It was easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a replacement for an old one that quit working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku is always a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is still fabulous! The 2024 update is great. Don't hesitate to get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku ULTRA.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time around. Had to return first one. It got very hot then quit working. .

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome RokuvUltra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface is much faster, apps load quicker, love the backlight on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku Ultra give so many options on local and national news. TV dramas without the the high ptice of cable.Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Ultra 2024 Version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is amazing as always. It is easy to use and adjustments are easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old roku to a Dolby vision. What a difference. The picture looks amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume too low.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is too low. Went into settings and set it to high, but I still have to turn the volume up more than usual.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, Mark. We appreciate your feedback and are sorry you're having trouble with your device's sound. If this happens when you watch content on the channels, try opening and watching the content by pressing the Star button on the remote; you can see the option " sound settings."

      Also, you can follow this FAQ to adjust the device's sound settings: https://support.roku.com/en-ca/article/360011704154. Need help? Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Fast device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the little stick version!! We noticed this launches the apps so much faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now purchased 3 of the Ultra units and a couple of the lower end Roku streaming devices for my TVs in 2 different homes. The features of the Roku are much better than the competitor's products in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Roku2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2024 model is faster and has better resolution than 2022 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku streaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment we have made in a long time. Didn't realize streaming could be this easy. Lots of free movies and series to watch whenever we want. So glad we finally made this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to replace our older Roku Ultra because of the bluetooth feature. So far, so good. Our Wonderboom 4 speakers work well with it except the speaker volume control is separate from the TV controls I don't yet know if that's a Roku, TV or Bluetooth speaker issue but it's annoying in the fact that the speaker volume has to be turned way up to match the volume without using them. The speaker volume actually works better on a different device and TV. Other than that, it's an improvement over the older Ultra, especially in how it handles the cache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound System Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Express 4K when I upgraded my TV and match my relatively new sound system. Accidently pressed "find remote" when initially setting up and could not get rid of the error message until the remote was fully charged.

    I would recommend this to a friend