Customer Ratings & Reviews
- Model:
- 4850R
- SKU:
- 6595009
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control and fast speed contribute to a positive user experience. Some customers have reported that the device has solved connectivity issues, and the setup process is easy and fast.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! I like that the remote is rechargeable
I would recommend this to a friend- Pros mentioned:Overall performance
Very Dissatisfied!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this item for approximately 3 weeks and I am very disappointed. The picture quality is great and the functions are the same as the cheaper versions. However, it constantly blacks the tv screen out while I'm viewing a show or movie, and it doesn't matter what streaming source I use. It also has a reminder pop up of what picture ratio is being currently used, as well as a warning about the HDMI cord being plugged in the proper port. So, I followed the instructions on how to fix the issue with no success. So, I am strongly considering returning this item for a refund.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for sharing your experience with us. As a quick tip to fix this issue, make sure that your device has the latest software version. Having the latest version will help you achieve optimal performance with the latest features. To check, press Home> Settings>System>Software Update>Check Now to manually check for updates. Additionally, considering uninstalling and reinstalling the affected change will fix this issue. For further guidance, you can refer to the following link:https://support.roku.com/article/208755548#section-0. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Roku Ultra 4K/HDR10+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for streaming. Love the voice remote! I have it in the living room and bedroom.
I would recommend this to a friendMr. Ed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I have several roku's used in two homes. This Ultra however, does not have a slott to plug earphones into like my other Ultras.
I would recommend this to a friendAllows connection to old shelf stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it with a smart tv because it allows me to hook up a shelf stereo that is from the 1990s.
I would recommend this to a friendRoku Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Roku in my house on 4 TVs and they do a good job. This one is a great one because of all the features it has.
I would recommend this to a friendLatest Roku ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Roku got to replace an old one I had it has Dolby atmos and Dolby vision
I would recommend this to a friendLatest Version of Roku Ultra is superior.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grat streaming device! The new remote is rechargeable! This is my 6th Roku purchase, which range from the portable, stick, and three Ultra units supporting the TV's in our home. The price is comparable to other streaming support devices.
I would recommend this to a friend- Pros mentioned:Speed
Best Streaming Device out there!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best streaming box out there. Love the Quality and the speed
I would recommend this to a friend 
Super Solid Product
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ultra is the best decision I have ever made, easily the best and most efficient Roku model out there!
I would recommend this to a friendROKU Ultra 2024 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless streaming, great picture and audio, easy to set up and operate and more reasonable in price than the Apple TV streaming device.
I would recommend this to a friend- Pros mentioned:Speed
Nice updated unit,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice updated unit, faster with more video options.
I would recommend this to a friend I would give it 5 stars if it wasn't for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 5 stars if it wasn't for the price. It's fast and more responsive compared to my roku tv.
I would recommend this to a friendFast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much faster than the stick. Works very well and the remote is rechargeable.
I would recommend this to a friendTop Notch Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit. Has all the bells and whistles needed for efficient streaming. Image quality is top notch. So is the sound. Highly recommended.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the Roku stick version, and this is a lot faster and runs smoothly. Because of this I ditched all my Amazon fire sticks in the house to get 2 of these and Roku soundbar. Great investment.
I would recommend this to a friendFixed my issues on Hisense 65U75N.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my Hisense 65U75N. Disney plus kept buffering using my Google TV OS. ROKU fixed that. Hasn't buffered once since I started using my Ultra 2024. Now I get Peacock in Dolby Vision and Atmos that I couldn't get just using my TV.
I would recommend this to a friendBest version of their product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Produces a great image on the screen from color to clarity. It beats Apple TV on this. Apps do open faster on Apple TV but picture quality this wins
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy CS terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ROKU unit works fine, as expected, but the customer service at Best Buy is terrible. The offer for "2 months free Apple+" has been impossible to access. No code provided by Best Buy; no Customer Service connection online or on phone. So they offered an enticement that is unavailable; no remedy to fix it. Very unhappy about that.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear about your troubles. Most customers will receive an email with an activation link and promotional code. However, if you didn't receive an email or are having other troubles, we recommend reaching out to Best Buy's customer support team directly. We hope this can be resolved for you soon and appreciate your support. Happy Streaming!
Elmer, Roku Customer Advocate
Fantastic ROKU
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YES, THIS PRODUCT WORKS REAL WELL, VOICE REMOTE IS A VERY HELPFUL.
I would recommend this to a friend