Customer Ratings & Reviews
- Model:
- 4850R
- SKU:
- 6595009
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control and fast speed contribute to a positive user experience. Some customers have reported that the device has solved connectivity issues, and the setup process is easy and fast.
This summary was generated by AI based on customer reviews.
Solid product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast and handles a media server as advertised. Lit remote is a bonus. 99.00 is a little high but it does work well. Should be more like 70 or something.
I would recommend this to a friendSolid product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need it to do. I appreciate the access to free shows as well.
I would recommend this to a friendRoku to make remote easier than TV remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EZ to install, no problem! EZ to purchase online or in store. Has plenty of Apps already installed.
I would recommend this to a friendNon-techie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to connect and use. Very user friendly for people who are not techies.
I would recommend this to a friendRoku Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Ease of accessing in store, cordial staff.
I would recommend this to a friendTV Roku Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a bit expensive but like the product and east to use this.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for choosing Roku and for sharing your feedback. Your input is important to us, and we will certainly pass it along to our product team. If there is anything we can assist you with in the future, please don't hesitate to reach out. Thanks again! Jessica, Roku Customer Advocate
New Roku Untra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad they had it in stock and we needed it to replace one that stopped working after 4 years
I would recommend this to a friendA+
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient. All streaming thru one device. Operation is simple.
I would recommend this to a friendRUOKU ENTERTAINMENT IN YOUR HANDS!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and delivers high-quality entertainment. Great purchase, even more fantastic price.
I would recommend this to a friendNot bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is the remote goes into some sort of sleep mode and has to be pressed a couple times to work again.
I would recommend this to a friendModel on boxes did not match model inside both
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 Roku Ultra 2024 and the model number both boxes were 4850R but both the Roku's inside both boxes were model 4850X what is up with that?
I would recommend this to a friendPackard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely professional crew very well versed in product and able to help me install and complete set up with no issues
I would recommend this to a friendCEO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and stopped paying Comcast over $400 a month!
I would recommend this to a friendDefinitely Recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had 2 other Roku Ultra devices. This is by far the best. New romote design is great! System works like a charm. Definitely recommend!!
I would recommend this to a friendjust great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love that i can make any tv a roku tv. love this interface the best!
I would recommend this to a friendEase of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but having to log in all the time is a disgrace to access your subscriptions. Roku needs to address it.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there! We would like to know if this issue occurs throughout the channel. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is very important to us, and we’re eager to assist. Thank you! Elmer, Roku Customer Advocate
I wanted to love it, but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could be great, i love the simple menu, but... It limits what apps you can install. you'll find that roku dictates what apps it allows you to install, and some of the ones we like can't be loaded onto this device. So it's quite limited in that regard. The other thing was , ours was glitchy. Maybe it was our router's fault, I don't know, but we experienced a lot of unwanted freezes and exiting a show that we were watching. I don't want to blame this device if it is our router's fault, but then again it could be this device's fault. So my recommendation where glitchiness is concerned, check other reviews and see if they experienced this issue as well. If others haven't experienced it, then the issue is probably with the router, and not this streamer.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for informing us about your concern. Just a quick note, the Roku Ultra doesn't restrict app installations, but storage for channels is limited. As you add more apps, the system might offload less frequently used ones, leading to a slight delay when opening them. Also, popular streaming apps like Netflix, Hulu, and Disney+ can be used across different U.S. states, but some content may have location-based restrictions. If you experience issues, verify if the app is available in your region or if your Roku account is linked to a U.S. location. Additionally, to resolve the other issue, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by navigating to Home > Settings > System > System Restart. You can also try resetting your device's Wi-Fi connection through the Roku system. For guidance, refer to this link at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product and the description match . Excellent customer service
I would recommend this to a friendWorth the extra money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Backlit remote is a game changer. You can even ask device to find remote for you and remote will make a beeping noise. Awesome feature
I would recommend this to a friendroku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what we need does the job workers are great what more can ask for
I would recommend this to a friend