Customer Ratings & Reviews
- Model:
- 4850R
- SKU:
- 6595009
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control and fast speed contribute to a positive user experience. Some customers have reported that the device has solved connectivity issues, and the setup process is easy and fast.
This summary was generated by AI based on customer reviews.
Definitely Recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had 2 other Roku Ultra devices. This is by far the best. New romote design is great! System works like a charm. Definitely recommend!!
I would recommend this to a friendjust great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love that i can make any tv a roku tv. love this interface the best!
I would recommend this to a friendEase of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but having to log in all the time is a disgrace to access your subscriptions. Roku needs to address it.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there! We would like to know if this issue occurs throughout the channel. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is very important to us, and we’re eager to assist. Thank you! Elmer, Roku Customer Advocate
I wanted to love it, but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could be great, i love the simple menu, but... It limits what apps you can install. you'll find that roku dictates what apps it allows you to install, and some of the ones we like can't be loaded onto this device. So it's quite limited in that regard. The other thing was , ours was glitchy. Maybe it was our router's fault, I don't know, but we experienced a lot of unwanted freezes and exiting a show that we were watching. I don't want to blame this device if it is our router's fault, but then again it could be this device's fault. So my recommendation where glitchiness is concerned, check other reviews and see if they experienced this issue as well. If others haven't experienced it, then the issue is probably with the router, and not this streamer.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for informing us about your concern. Just a quick note, the Roku Ultra doesn't restrict app installations, but storage for channels is limited. As you add more apps, the system might offload less frequently used ones, leading to a slight delay when opening them. Also, popular streaming apps like Netflix, Hulu, and Disney+ can be used across different U.S. states, but some content may have location-based restrictions. If you experience issues, verify if the app is available in your region or if your Roku account is linked to a U.S. location. Additionally, to resolve the other issue, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by navigating to Home > Settings > System > System Restart. You can also try resetting your device's Wi-Fi connection through the Roku system. For guidance, refer to this link at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product and the description match . Excellent customer service
I would recommend this to a friendWorth the extra money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Backlit remote is a game changer. You can even ask device to find remote for you and remote will make a beeping noise. Awesome feature
I would recommend this to a friendroku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what we need does the job workers are great what more can ask for
I would recommend this to a friendBluetooth compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to use Bluetooth for sound and voice for commands
I would recommend this to a friendBetter than the small stand alone Roku devices.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t seemed to have the low power problem the smaller Roku units have
I would recommend this to a friendthe roku ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. easy to install. remote was a little hard to figure out at first. no instructions
I would recommend this to a friendRoku Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my cable box with this and am very pleased plus I saved money on my cable bill!
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the product and I can say the speed going through the menu is very much improved. I would recommend it to anyone.
I would recommend this to a friendGood little box
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standard Roku box, but way faster! Good way to get daily wire and charter
I would recommend this to a friendLove it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Love that you don’t have to point the remote at the device!
I would recommend this to a friendCut the cord.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product to save money on streaming video content
I would recommend this to a friendRoku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great options. Love streaming channels. Easy to use
I would recommend this to a friendRoku all the way
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great alternative to an Apple TV at a better price.
I would recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with the not working from time to time or being slow to respond, have 3 older ultras never had a problem with them
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thank you for letting us know. We would like to offer our support and gain a deeper understanding of your concerns. Please know that having the latest version will help you achieve optimal, bug-free performance with the latest features. To check for updates manually, press Home > Settings > System > Software Update > Check Now. In addition, it is advisable to consider the Wi-Fi connection as a potential cause. To resolve this, we recommend unplugging your Wi-Fi router for a minimum of 60 seconds. Also, perform a system restart on your Roku device by navigating to Home>Settings>System>System Restart. Further insights on enhancing your Wi-Fi connection can be found at https://support.roku.com/article/213122277#section-1. Let us know if this makes any difference at http://support.roku.com/contactus.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
Roku Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement from the original model I had. Streams in great quality and is much more responsive.
I would recommend this to a friendNo jack, no joke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rated 4 out 5 because the remote no longer has a headphone jack. I realize most people now have wireless headphones but I liked the option of also using wired headphones. Rechargeable back lit remote is awesome otherwise.
I would recommend this to a friend