Customer Ratings & Reviews
- Model:
- 4850R
- SKU:
- 6595009
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control and fast speed contribute to a positive user experience. Some customers have reported that the device has solved connectivity issues, and the setup process is easy and fast.
This summary was generated by AI based on customer reviews.
Roku Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I reLly like the backlight feature on the remote.
I would recommend this to a friendRoku is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roku Ultra. I have a Roku for each TV. I love this newer one with the backlit option.
I would recommend this to a friendWorth the upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from previous version. Added Dolby levels. Particularly like the ability to use wireless ear buds instead of wired.
I would recommend this to a friendSlick and fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slick and fast interface, I would definitely buy again (I have 3 Roku)
I would recommend this to a friendRoku.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on for more uses on the TV and not too pricey.
I would recommend this to a friendDon't Buy any Roku Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Roku Ultra for a TV we don't use as much. I made some testing after buying and everything seemed in order so I stopped using it for a few days. I then decided to install it on my daughter's room, who streams Youtube and Netflix all the time and she immediately told me there was something wrong with the equipment, since the her Netflix show was constantly pausing on its own. We tried HBO and Disney+ and they seemed to be working fine, but the issue also seemed to be impacting Youtube. Unfortunately we realized this two weeks after the purchase, so cannot return it to best buy. I contacted Roku to see if they had a fix for it, and after spending an hour doing "troubleshooting" they finally confessed that it's an issue on the Roku software that affects the Youtube and Netflix apps. They knew troubleshooting wouldn't work, and yet they make you do it anyway to give you a false sense that someone's "helping you". Do yourself a favor and just buy another streaming product. Stay away from this brand. You can Google "Netflix freezes on Roku" and read all of the Roku support forum posts about this issue.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Alex. Thanks for letting us know about this issue. We appreciate your time and effort of troubleshooting the device. We will make sure to pass this issue to our respected team to resolve the problem. In the future, if you have issues or questions about your Roku device, please don't hesitate to contact us at support.roku.com/contacus. Happy Streaming! Bernie, Roku Customer Advocate
- Cons mentioned:Dolby atmos
Insanely idiotic tech support from Roku
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Roku Ultra so movies can be streamed in Dolby Atmos but for the life of me could not get my AVR to pick up the Dolby atmos signal. Gave their tech support a call and I could not believe how insanely idiotic this person was, she had no clue this device was even capable of doing such a thing or even what Atmos was. She says this Roku Ultra device was not capable then she goes on to tell me that my AVR is not compatible lol although the peeps at their tech support has got to be the dumbest standing up right human beings to ever walk the planet they gave me a good laugh I haven't had in a while lol Oddly enough Amazon Prime tech support gave me advice and it fixed the Roku problem.
No, I would not recommend this to a friend - Cons mentioned:Dolby atmos
Don't Buy Yet, Major Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major issues with the new 2024 Roku Ultra. Roku support has no answers for why it's not supporting Dolby Atmos or recognizing Dolby Vision and HDR content. No issues with previous 2022 Roku Ultra but I just bought two new 2024 ultras and both having same issues. went through multiple resets and adjustments no luck, my tv is LG OLED 65cx supports all content and my LG SN9YG soundbar supports Atmos. Very disappointed that it's not out of the box ready have seen other reddit comments with similar issues. If you have the 2022 ultra don't upgrade.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello David, thank you for providing your feedback. We recognize the significance of optimizing your Dolby Atmos setup and are pleased to clarify. In our latest model, we have refined the manner in which the Dolby Atmos badge is displayed to ensure it accurately indicates when content is genuinely optimized for Atmos. Please be assured that the audio quality remains as high as that of your previous model.
With regard to your experience with our Customer Support, we sincerely regret that it did not meet our standards for service. We have escalated your ticket to a member of our support team, who will be in touch with you via email to gather additional information about your device and to provide you with direct assistance.
We hope this explanation clarifies the recent changes. We remain available to address any further inquiries you may have.
Happy Streaming!
Roku Customer Advocate
Love Roku!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is mybfirst time trying Roku. I have the 4k and it is awesome!
I would recommend this to a friendGreat gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift, good for streaming shows and movies for free with great speeds
I would recommend this to a friendThe best roll has to offer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent …,, This Roku device has everything you need for streaming content.
I would recommend this to a friendNo cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit makes it possible to enjoy cable less tv ! We love ours
I would recommend this to a friendAwesome product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku allows to stream anything you could ever want to watch! Highly recommend it.
I would recommend this to a friendToku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Roku and have 4 of ulta roku. Travel with it in a sprinter and 2nd home
I would recommend this to a friendLove me a Roku!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku makes it really easy to navigate through the apps!
I would recommend this to a friendRoku 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery and easy install and set up. Works beautifully.
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all ROKU products! When looking for a streaming device roku is ny go to!
I would recommend this to a friendUpgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 Rokus, a 2022 ultra but gets hot this 2024 does not even get warm.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eady setup with wide variety of built in services.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku is very good a great value. Will buy again.
I would recommend this to a friend