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Customer Ratings & Reviews

$87.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 972 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best Roku Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Roku devices and TV's for several years now and this is the best one yet. Navigation between apps and screens is seamless and without lag. The backlight and voice features on the remote are also very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best roku product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great, you dont need a movie theater or cable television. Best Buy products really stand out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade from 2018 Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my 2018 era Roku Ultra. So far so good. It has some interesting new features including not unloading apps so that if you switch to another app and then go back to original one, you pick up exactly where you left off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ultra Entertainment Access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is a great product! It is allowing us to get off the expensive cable box. Allowing us to watch what we want when we want. The quality is extremely high brining us the fantastic entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    John Wick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku device freezes up, and I have to unplug the device. I love the lighted, remote and USB port to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for streaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is a great little system to hook to a receiver. Easy to operate and add channels.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went with the Roku with the voice application to search for channels faster. It has a lot of movies and other things you can watch with episodes. If you are considering streaming and canceling your cable service I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Roku purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of gear to handle all your applications. Just get it already!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a update and everything works great. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device. All of my favorite streaming apps in one place

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick next day delivery and an on sale price from Best Buy made this an easy choice to replace a 10 year old Roku that was no longer functioning for me. Don't hesitate to purchase the Roku Ultra from Best Buy to meet your streaming needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Fun - good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just trying out the free services and interfaces to other Apps. Faster than my old smart TV. Haven't yet tried all the fancy extra features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my Roku. So easy to use and I only need 1 remote this time. I’ve been a Roku owner for years and love the upgrade. Getting away from expensive cable companies was the best decision

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Relpaced Xumo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku,woeks with my Spectrum streaming and much better than the Xumo Better options, Better picture and Much Less Freeze ups

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Simple to operate but a great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Roku. It's a great device, that for the most part is simple to use. I am very happy with this device,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great add on to make any TV smarter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best add on to my smart TV to have the Spectrum TV app and works great and very fast with great remote features as well

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Annoying remote. But nice LAN port.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Roku device. I find the new remote annoying though because you have to recharge it through an included USB cable; just one more cable to add to your nest of wires. You also have to "Accept" the agreement that Roku will be listening to you because of the built in Voice recognition aspect of the remote even if you don't use that "feature." But I appreciate that you can hardwire this Roku to your network with a LAN cable.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! Thank you for the feedback. Roku builds rechargeable remotes, like the Roku Voice Remote Pro and its 2nd edition, for several key reasons that focus on improving user experience, environmental impact, and convenience. One key advantage is the elimination of constant battery swapping: a primary benefit of a rechargeable remote is that it eliminates the need to frequently replace disposable batteries. Additionally, to clarify: while voice features do require accepting the initial consent screen, hands-free voice can be turned off at any time using the switch on the side of the remote. Even with hands-free off, you can still enjoy voice commands by simply pressing and holding the voice button. If you have further questions, let us know at http://support.roku.com/contactus.
      Thanks again, and Happy Streaming
      Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should have done it sooner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I cut the cable cord, I had the lowest plan, watched 8 - 10 channels out of 115. Roku has over 200 free channels and yet the purchase price was half the cost of cable per month. Easey to set up, took 5-10 minutes and I was watching free TV

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a upgrade from older ultra. Works good. A lil faster. YouTube tv looks good. I like the light up remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roku streaming devices. We upgraded our living room Roku.

    I would recommend this to a friend