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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1052 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device for its overall performance, ease of use, and intuitive remote control. Users have also noted its speed, reliable connectivity, and simple setup process. While some desire longer battery life and have different preferences for the button layout, the device generally avoids issues like buffering and overheating. Many customers find that Dolby Atmos enhances their sound experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,052 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install by someone who isn’t good at understanding most electronics. Love the lighted remote, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice improvements over the previous models.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned all previous versions of Roku Ultra. The new Ultra 2024 is a noticeable improvement. It is faster. Picture quality is better. The Wi-Fi connections speeds are much higher. I was excited to see the Ultra 2024 is Wi-Fi 6. Unfortunately my router is 6E which means the Ultra 2024 does not connect to Wi-Fi 6. The good news is the 5G connection speeds are much faster than Ultra 2022. The improved picture quality is a nice surprise. It handles dark scenes better. Overall there appears to be better contrast. I highly recommend the Ultra 2024.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Annoying remote. But nice LAN port.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Roku device. I find the new remote annoying though because you have to recharge it through an included USB cable; just one more cable to add to your nest of wires. You also have to "Accept" the agreement that Roku will be listening to you because of the built in Voice recognition aspect of the remote even if you don't use that "feature." But I appreciate that you can hardwire this Roku to your network with a LAN cable.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! Thank you for the feedback. Roku builds rechargeable remotes, like the Roku Voice Remote Pro and its 2nd edition, for several key reasons that focus on improving user experience, environmental impact, and convenience. One key advantage is the elimination of constant battery swapping: a primary benefit of a rechargeable remote is that it eliminates the need to frequently replace disposable batteries. Additionally, to clarify: while voice features do require accepting the initial consent screen, hands-free voice can be turned off at any time using the switch on the side of the remote. Even with hands-free off, you can still enjoy voice commands by simply pressing and holding the voice button. If you have further questions, let us know at http://support.roku.com/contactus.
      Thanks again, and Happy Streaming
      Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade from 2018 Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my 2018 era Roku Ultra. So far so good. It has some interesting new features including not unloading apps so that if you switch to another app and then go back to original one, you pick up exactly where you left off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku the easy way.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku was easy to set up. The price was compettove. The clerk was responsive with information.

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Roku-Ultra 2024 ease of use and setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for this version of Roku-Ultra 2024. The added ability to connect the 3rd party Wi-Fi devices giving the ability for high quality wireless audio. One minor negative is the lack of a numeric keypad on the remote requires the use of voice operations. Not all of the apps are the same and require speaking differently to some of them.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best Roku Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Roku devices and TV's for several years now and this is the best one yet. Navigation between apps and screens is seamless and without lag. The backlight and voice features on the remote are also very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went with the Roku with the voice application to search for channels faster. It has a lot of movies and other things you can watch with episodes. If you are considering streaming and canceling your cable service I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better, Though Not Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this unit to replace a previous generation Ultra that was glitching frequently; apps would sometimes freeze as they launched, streams would lose the audio or play without captions. This would necessitate a reboot to solve the issues. While this new version seems to function more smoothly, the same issues persist, though they occur less frequently. I'm hopeful that the ongoing firmware updates will help alleviate these annoyances. Overall, it's still an excellent player, and I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick next day delivery and an on sale price from Best Buy made this an easy choice to replace a 10 year old Roku that was no longer functioning for me. Don't hesitate to purchase the Roku Ultra from Best Buy to meet your streaming needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your TV Investment with the Gold Standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Roku unit to go along with a new TCL mini-LED 50" TV. I saved a few bucks with a sale price. But mostly I wanted a streaming platform I was familiar with and Roku still seems to own the high ground as the de facto industry standard. If it ain't broken, why fix it? No complaints ... plus this rechargeable model ends battery compliants, a drawback from their previous tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roku 4k streaming platform

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very straight foward install.the quality of the pucture is great and all your streaming apps in one place

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra works great. It solved my issue with streaming Paramount Plus. It also has the great movies on the Roku channel.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well. Very fast and connects to the internet easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate. Reliable when using. Wish i had it a llng time ago. Teally like the voice operation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me hundreds of dollars and very happy with my tv now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ultra Entertainment Access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is a great product! It is allowing us to get off the expensive cable box. Allowing us to watch what we want when we want. The quality is extremely high brining us the fantastic entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku actually makes my television work better. There is less lag time, less load time and more viewing enjoyment. Such a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A cost effective choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great easy remote to use; well organized, with enjoyable older series selections available without charge. Good movie selections.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Better connectivity because of ethernet port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it has an ethernet port to connect directly to my network and not have WiFi issues of loosing connections.

    I would recommend this to a friend