Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$87.99
Save $12
Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 972 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 972 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Ultra! You won't regret it. I have been using this for a little under a month and it's great. I tried Google products and it was way too clutters. Roku is simple and to the point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is worth the money. I am enjoying this product very much. Easy to hook up and operate. It doesn't take up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ROKU-U

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was easy to set up. Good sound and picture. Everything worked as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku tv stick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson. He doesn't have cabel in his room so this works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good... but missing something.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and performance as a Roku device was good. But the reason I bought it was so I could use the USB port with a 1 terabyte drive I have to show family videos. We formatted the drive several suggested ways... but it would NOT play. I wound up trading my new 2024 device (with a friend) for his 2019 version of the Roku Ultra -- which worked just fine. (Apparently, to get more "speed", the newer device sacrificed some "performance" capabilities.)

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello there! Thank you very much for your feedback. We’re sorry that your experience didn’t meet your expectations, and we appreciate your support. Please note that the Roku Ultra 2024 is compatible with USB drives formatted in various file systems, including FAT16, FAT32, NTFS, Ext2, Ext3, exFAT, and HFS+. For more information, please visit https://support.beta.roku.com/article/208754908. If you have any specific questions about using a USB drive with your Roku Ultra, feel free to ask at support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Remote control, Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new remote is so nice. Roku is faster than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I like the new improved remote. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought it to place an old one that broke

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Rokr Ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote very east to use, the Roku box has hang up a few times. Not sure if my Wi-Fi is part of the problem. That`s the reason for four stars.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku Ultra

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy best up and the TV controls and backlit remote are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku streaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me. Very easy to watch free channels or stream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Streaming Platform by a Landslide

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is by far the best streaming platform. Its ease of use and not making it overly complicated are the main points of appeal. The Roku ultra is the best streamer for advanced users as well as beginners!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for older Roku. Setup took a little time, but it was worth it. New Roku has better picture and sound and function.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Set Up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great. I use it on all my TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Roku is working great. This is a replacement for a Roku stick that stopped working. The remote seems to hold a charge for quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku for life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as described. Extremely easy to install and learn how to maneuver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better that the Orrin’s Apple remote

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous Apple Remote that i didn’t like it’s how sensitive it was to the touch. This Roku remote is what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving our new Roku Ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Had Directv for over 15 years, and calculated that we spent close to $15,000 to watch TV, just with that alone. Roku Ultra was incredibly easy to set up. Love that it came with an HDMI cord. We've had no issues for the 2 weeks that we have been using it. I will never go back to cable tv!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just need to get accustomed to the operations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Picture quality good Recommend to anyone

    I would recommend this to a friend