Customer Ratings & Reviews

Roku is always our go-to device for streaming devices. They are extremely reliable and these Ultras deliver great picture quality. We prefer to use the wired connectivity for the internet and these give us the opportunity.

We were having problems with our main TV in the living room (an older model) losing wi-fi signal. We thought it must be the age of the TV or something. A Best Buy associate suggested we try this Roku Ultra. After suffering with the problem daily, it has been about 3 weeks since we installed this Roku, and not a glitch since! Highly recommend!

My smart TV was no longer as smart as it use to be. Using this device fixed my issues. I am able to run all the streaming Apps I was interested in. Also super fast compared to my not-so-smart smart TV.

Really wanted to love this. And it is great on a few counts. I namely got it to supplement my Apple TV 4K for the audio pass through feature. This works flawlessly. The backlit rechargeable remote is also fantastic and I find it more ergonomic than the aluminum ATV remote. But even though both are WiFi 6 compatible, and we have an excellent Asus WiFi 6 mesh network, its WiFi stability is nowhere near as solid as the Apple which has never disconnected once. The Roku disconnected a total of 5 times in the 8 days before I gave up and returned it. I know Ethernet is the ideal way to connect this but it’s not possible in our home, so if you want great WiFi, unless you’re super close to your router, this may or may not cut it. It sadly did not in our home.

Upgrading to the Roku Ultra was absolutely worth it. The picture quality on my new TV is noticeably better compared to the basic Roku, and the extra memory makes a huge difference. I no longer have to reboot the device all the time. It’s faster, smoother, and just works the way it should.

Works great. Happy with it even after months of usage.

This is an excellent product from the industry leader, Roku. Easy set up, reliable fast operation and significantly improved and rechargeable remote that provides voice control option. It’s worth the money.Game changer!

It was on sale so I decided to upgrade my 2018 Roku Ultra. I noticed no difference in performance or picture or sound... However the backlit & rechargeable remote is a game changer for me. That made it worth it to me. My 2018 Roku was heavier and seemed better quality and the new one seems light and "cheap". But I've mounted my Roku to the back of my tv - so the lighter material is actually better for that. I absolutely love the Roku platform, any and all apps are available. I wish Roku would make some high end TVs so we consolidate everything!

It’s a perfect device for streaming easy to use and easy to hook up

Switched from Apple TV to Roku due to major issues with Apple booting us out of apps repetitively. Roku is the best and the backlit remote is my favorite upgrade!

This Roku's rechargeable remote is a game changer! The thing I've hated most about Rokus is having to constantly change the batteries in the remote. Now waiting for the A.I. version that allows you to communicate between apps! Would recommend and buy again!

My old Roku was failing. So convenient to have Best Buy so close by when I need replacement electronics. Works great. Easy to install.

Love this Ultra Roku. Lights up when touched, voice activated and extremely fast

This the one to get: instructions are rather simple; the remote works great; and Roku lowers TV viewing cost(s) nicely. Very pleased with making this decision and choice.

I have been an Apple TV guy for years, but the new Roku is the better buy. The remote works great, and even has a remote finder. Combined with voice activated channel changing,

I bought this to replace my older model; I wanted a wired connection. The USB chargeable remote was a very nice touch, as it addresses an annoyance of the prior versions. Two thumbs up.

I love it. Easy to use. Did need some help with the initial setup because I am not tech savvy.

We were blown away by the ease of connecting all our apps to the Roku It does so many things for us such as turning TV off and on or putting close captioning off or on I’ve never seen anything connect so quickly It out gunned anything we’ve used before

I have a 2017 Samsung TV and needed a device to stream certain apps that would not work on my "older" TV. I had a problem develop within the 1 year warranty period with the remote control where certain arrow buttons would not work without a lot of extra force. I contacted support and they sent me the correct replacement but not until they sent one that wasn't correct. You want the remote that has a back light to it!!! Otherwise, it works find. Just be aware that certain older models of the Roku have problems getting the Tablo app to work on them, so if you use the Tablo app and you have problems getting it to work, them be prepared to return the device.

Good product. Works Well, & easy to set up. Price was good