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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Ultra 4K Streaming Media Player's ease of use, excellent picture quality, and the functionality of the remote control. Many appreciate the device's performance and the inclusion of a headphone jack. While some users noted that the remote's battery life could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,074 reviews
  • Rated 4 out of 5 stars

    Overall is a great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having it for a while the volume control doesn’t seem to work on the remote. And have to reset the unit at least once a month due to it freezing up. Some apps freeze, which could be the app and not Roku. Overall is a good product and happy with purchase. I had a Firestick and much happier with the platform on the Roku

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Enjoying the Roku

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A person I worked with suggested the Roku because it was easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is our go-to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the addition of the Apple TV app, there's no reason to ever need to go with a different brand. Roku's just work and keep working. The included headphones are actually really good for music too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver for me when I travel. I had a few issues with the remote and the ROKU was able to resolve them for me very easily and efficient! Love the product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great it's fast, but it uses a lot of data on wifi network

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the Headphone... buy extra batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are awesome but running through a lot of batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good streamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Roku with this newer one and did it ever help with streaming any programming properly with no hiccups. Hardware has to be changed after a few years for software to be streamed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves all our hearing ears!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Husband who is hard of hearing and always listens to the TV very loud. Now he can use the Roku headphones to hear better and volume is lower for the rest of us in the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device at a great price. Tons of streaming options and 4K to boot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the addition features of this 2020 model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an older Ultra, and am enjoying my new 2020 model’s addition of the mute function and the two personal Quick selection buttons (similar to the four pre-programmed buttons - e.g. Netflix).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love roku - i have firestick and apples version which are all Good - but there is something remarkable about the roku - and w the newest roku n 4K capability this product does not disappoint - get u one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and download all the apps we use at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So the Grandkids can watch Frozen again obviously

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents have a normal Wifi stick Roku, but they really wanted it to be wired because they thought it would stream faster. It doesn't but now they have the old Roku in the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! This is a game changer. So much more powerful than streaming "sticks". No freezing or load times. This is a fantastic addition to any home that is "cutting the cable"!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku stick! Easy to setup and easy to navigate... Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday awesome deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it gives me an option to add different channels to my app. I don’t have to buy a new tv when a new app comes out......Disney +. Works great. Better than the WiFi receiver in the tv it seems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This thing is fast.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and very fast to load the programs I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works fine and all, but i have been having issues due to the product over heating. i moved it to a different location, so hopefully that resolves the issue. other than that, hey, Roku is cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rokuman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Roku with earphone are Jack and silencer system great product enable to eliminate lots of expense by screaming services for free including the Roku Channel highly recommend the use of this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Nice compliment to my TV

    I would recommend this to a friend